Student Outreach And Advisement Coordinator - Chemistry Department (Part-Time 17.5 Hrs./Wk.)

Why Work at BYU

As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life."

Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth-all situated within a beautiful and historic campus-make it hard to imagine a more inspiring place to work.

Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints.

Student Outreach and Advisement Coordinator (part-time 17.5 hrs./wk.)

The Student Outreach & Advisement Coordinator serves as a vital connection between the Chemistry & Biochemistry Department and its undergraduate students, acting as a primary point of contact for academic guidance, support, and engagement. This role is central to fostering student success by providing timely outreach, personalized advisement, and accurate information to help students navigate their academic journey from enrollment through graduation. With a strong focus on student retention, progress, and inclusion, the coordinator works closely with faculty, staff, and college offices to ensure consistent advising practices and compliance with university policies. The position requires sound judgment, discretion in handling sensitive information, and the ability to effectively address student needs while supporting a collaborative and student-centered environment.

What you'll do in this position:

• Contact new and current majors via text, email, or phone to provide resources and support
• Maintain and update major lists and email distributions weekly
• Use Salesforce to identify and support students needing academic assistance
• Monitor and track students' academic progress
• Manage undergraduate advisement for 400+ majors and minors, including course planning and substitutions
• Respond to advisement requests and schedule appointments
• Guide incoming freshmen through first-semester enrollment
• Coordinate graduation appointments and track exit interview completion
• Organize New Student Orientation and student engagement events (e.g., mentor match, interviews)
• Update Major Academic Plans and Undergraduate Catalog listings to ensure accuracy
• Determine course equivalencies and coordinate substitutions with the Registrar and Advisement Office
• Manage Undergraduate Research Awards, including application review, compliance tracking, and reporting

What qualifies you for this role:

Required:

• A firm commitment to the mission of BYU
• Associate degree or other post-secondary education and 2+ years' experience in advisement
• Proficient in Microsoft Office suite with a particularly high level of proficiency with EXCEL; Google drive, sheets/forms and features.
• Efficient and accurate data entry
• High degree of written and verbal communication skills
• Knowledge of undergraduate academic policies, degree requirements, and FERPA regulations
• Skill in academic advising and student support
• Strong written and verbal communication skills
• Ability to interpret and apply academic policies accurately
• Proficiency in Microsoft Office and scheduling/database systems
• Strong interpersonal and customer service skills

Preferred:

• Bachelor's degree and more than 2 years' experience in student advisement
• Familiarity with BYU systems including AIM, and Learning Suite
• Familiarity with Salesforce Early Alert Advisement program
• Experience with Salesforce or similar CRM systems
• Experience in higher education advising or student services
• Knowledge of curriculum processes and catalog management
• Data tracking and reporting experience
• Experience coordinating committees or academic processes

What we offer in return:

This position comes with fantastic benefits, including:

• Employee assistance program, available to the employee and all members of their household
• Access to the library
• Free on-campus parking
• Free UTA pass
• Discounts at the BYU Store and for many events at BYU

Pay Grade: 48

Typical Starting Pay: $20.25 to $26.50 an hour

If the job has a post-end date, the last day to apply is the day before. If the job doesn't have a post-end date, the job could close at any time on any day

Required Documents:

All Staff positions require a resume.

Refer to the Job Posting for any additional required documents.

Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.

Brigham Young University is an equal opportunity employer, including disability and protected veteran status.

Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!