Summit Operation Center Operator - 1

Summit Bechtel ReserveGlen Jean, WV

Overview

Remote

On-site

Job Description

Position OverviewOperator I is responsible for receiving and evaluating all arrivals at the gate to ensure excellent customer experience, while directing guests and staff to the appropriate locations. This position is key to maintaining operational efficiency and ensuring that all guests, staff, and vendors meet entry requirements and are directed accordingly.Key ResponsibilitiesReceive, monitor, and verify all incoming arrivals, ensuring compliance with identification and entry requirements

Direct guests, staff, and vendors to proper locations using maps and clear communication

Dispatch critical updates and alerts to staff and departments during emergencies or operational changes

Use two-way radios to coordinate with security, maintenance, and operations teams

Monitor cameras and surveillance feeds to identify issues and notify appropriate personnel

Maintain clean workspaces and follow assigned shift duties in alignment with site protocols

Remain calm and vigilant in stressful situations, emergencies, and weather-related emergencies

Model the Scout Oath and Law in daily interactions

Maintain a clean, organized, inspected, neat, and safe work area

Perform additional duties assigned by SBR leadership

Abide by policies and procedures outlined in the SBR staff handbook

QualificationsMinimum age: 18+Successfully pass competency training providing during orientation

Proficient in systems such as two-way radios, email, texting, internet, software navigation, Word, and Excel.Able to work 12 hour shifts

Willing to become a registered Scouting America member (includes background screening)Comfortable using Microsoft Teams for daily work-related communication

Physical & Practical RequirementsAbility to stand, walk, and hike, up to 4 hours daily and ability to lift/move up to 70 pounds

Complete the Annual Health and Medical Record, including height/weight guidelines

Housing: 10'x12' platform tent in Staff Camp | Uniform: Summit Staff Uniform | Work Hours: 45-55Desired TraitsHigh emotional intelligence (such as self/social awareness and team dynamics)Positive and cheerful attitude with a strong customer-service focus

Adaptability in a fast-paced environment with ability to learn/develop hard and soft skills

Ability to connect with individuals from diverse age groups, maturity, and backgrounds

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FAQs About Summit Operation Center Operator - 1 Jobs at Summit Bechtel Reserve

What is the work location for this position at Summit Bechtel Reserve?

This job at Summit Bechtel Reserve is located in Glen Jean, WV, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Summit Bechtel Reserve?

Employer has not shared pay details for this role.

What employment applies to this position at Summit Bechtel Reserve?

The employer has not provided this information. This may be discussed during the hiring process.

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