Supervisor, Technical Writing

Job Description:

The Technical Writer is primarily responsible for creating, modifying, and publishing work instructions, and managing the technical writing team. The role contributes to department objectives by managing document lifecycle activities, coordinating reviews and updates, and supporting continuous improvement of documentation processes. This position also evaluates documentation tools and technologies to ensure efficient and compliant workflows. This individual will lead the Technical Writing departments' support efforts to include:

General Responsibilities:

• Supervision and leadership of the technical writing team.
• Oversight of document and record lifecycle activities: creation, revision, and periodic review of engineering and production documents.
• Establish and implement processes to comply with data integrity requirements for documents and records.
• Co-ownership of process change control with document control team.
• Evaluate, procure, assess, test, and provide insight on new technologies for documentation processes.
• Procure, assess, test, and provide insight on new technologies being pursued by BASX Solutions.
• Ensures documentation practices comply with internal requirements, regulatory standards, and data integrity expectations.
• Generate new documents to support production and engineering.
• Update existing documents based on redlines or other information.
• Proof-read documents for accuracy, completeness, and clarity.
• Ensure documentation is well organized and easily retrieved.
• Assist and oversee record retrieval during system audits.
• Hires, trains, coaches, and evaluates performance of direct reports.

Qualifications:

• 3 + years of experience with data management/documentation systems or equivalent.
• 3 + years of experience in the manufacturing industry, with at least 2+ years in a leadership role.
• Knowledge of change control within a manufacturing environment.
• Previous documentation experience in a manufacturing environment.
• Strong written and verbal communication skills, including proof-reading and editing of documents.
• Understanding HVAC business and UL 60335 preferred.
• Knowledge of Quality Standards (i.e., ISO-9001, AS9100) preferred
• Demonstrated Microsoft Office proficiency (Word, Excel, and Outlook)
• Ability to handle multiple projects at one time with strong attention to detail
• Detail oriented
• Highly motivated
• Flexibility
• Ability to work cross-functionally
• Personal Effectiveness / Credibility
• Collaboration Skills
• Time Management

Essential Mental Functions:

• Communicates effectively in written and spoken form.
• Possesses excellent interpersonal relationship skills.
• Exhibits good decision making and analytical problem solving abilities.
• Demonstrates strong multi-tasking capabilities and organizational skills.
• Works effectively in a team environment.
• Works effectively in a fast-paced high-pressure environment.

Essential Physical Functions:

• Lift up to 50lbs.
• Sit or stand for up to 95 percent of work hours.
• Periodic visits to the manufacturing facility with seasonal hot and cold temperatures, dust, and some chemical fume exposure.

Disclaimer:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

Benefits and Compensation Summary:

We take care of our people. We offer competitive compensation and robust benefits to all full-time team members, including:

• Tuition reimbursement

• Paid time-off

• Paid holidays

• Healthcare insurance & Health Savings Accounts

• Profit sharing or Annual Incentive Plan Bonus

• Premium 401(k) plan

Benefits and Compensation Summary:

We take care of our people. We offer competitive compensation and robust benefits to all full-time team members, including:

• Tuition reimbursement

• Paid time-off

• Paid holidays

• Healthcare insurance & Health Savings Accounts

• Profit sharing or Annual Incentive Plan Bonus

• Premium 401(k) plan

Pay Range:

$71,622.00 - $87,538.00