Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Job Description
Job Duties:
- Supervise, schedule, train, coach, and support assigned marketing team members; monitor work quality, productivity, attendance, and service standards.
- Coordinate the day-to-day execution of casino promotions, drawings, tournaments, loyalty offers, direct-mail campaigns, digital communications, and special events.
- Review promotion details, rules, prize inventories, guest lists, signage, scripts, and operational plans for accuracy and timely completion.
- Serve as an on-site marketing lead during promotions and events, resolving guest and operational issues promptly and professionally.
- Partner with internal departments and external vendors to coordinate staffing, décor, collateral, prizes, food and beverage, and technical requirements.
- Maintain accurate records for offers, redemptions, prizes, invoices, purchase orders, inventory, event attendance, and campaign expenses.
- Use player-tracking, customer relationship management, ticketing, email, and reporting systems to support campaign execution and guest service.
- Track campaign and event results, including participation, response, redemption, revenue, and expense information; prepare timely recap reports and recommendations.
- Ensure marketing activities follow approved rules, internal controls, brand standards, responsible gaming practices, privacy requirements, and applicable gaming regulations.
- Safeguard confidential guest, employee, and business information.
- Assist with budget monitoring and identify opportunities to improve efficiency, engagement, and return on marketing investment.
- Perform other duties as assigned.
Supervisory Responsibilities:
- Provides day-to-day direction to assigned employees, including work assignments, scheduling, training, coaching, performance feedback, and policy enforcement. Escalates employee relations and disciplinary matters in accordance with company procedures.
Competencies:
- Leadership and accountability
- Guest focus and service recovery
- Planning and attention to detail
- Collaboration and communication
- Integrity and confidentiality
- Adaptability and sound judgment
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FAQs About Supervisor - Marketing Jobs at Bally's Corporation
What is the work location for this position at Bally's Corporation?
This job at Bally's Corporation is located in Kansas City, MO, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Bally's Corporation?
Employer has not shared pay details for this role.
What employment applies to this position at Bally's Corporation?
Bally's Corporation lists this role as a Full-time position.
What experience level is required for this role at Bally's Corporation?
Bally's Corporation is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Bally's Corporation?
You can apply for this role at Bally's Corporation either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.