Supervisor - Accounting

CASINO ACCOUNTING SUPERVISOR

The Casino Accounting Supervisor manages daily accounting and reporting of all gaming and non-gaming revenue. This position manages all general accounting functions including accounts payable, payroll, and period-end close processes. A Casino Accounting Supervisor must be able to obtain and maintain an Iowa Racing and Gaming Commission Class C license. Must be at least 18 years of age.

Responsibilities:

• Provide superior guest service, positively affect interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees.
• Delegate authority, and assign responsibilities and work schedules to department staff.
• Provide hands-on leadership to Revenue Accounting department.
• Prepare and post revenue journal entries for all revenues and comp and coupon expenses.
• Assist with reconciliation of general ledger.
• Prepare weekly gaming tax returns.
• Maintain tracking records for all revenue.
• Develop and manage the departmental budget, including capital expenditures.
• Monitor staffing levels to ensure budgetary compliance.
• Interview, hire, develop, and evaluate department staff.
• Administer disciplinary action as necessary.
• Review all departmental activity with Controller and Director of Finance.
• Timely communicate all Revenue Accounting issues.
• Maintain strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and employee and guest information.
• Keep work area in a clean and orderly manner.
• Have knowledge of customer alcohol limitations and company policy and procedure regarding limitations.
• Have complete knowledge of all casino events and promotional activities, and assist as needed.
• Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back.
• Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
• Proficiency in supervisory skills for managing the revenue accounting department.
• Carry out supervisory responsibilities in accordance with the organization's policies, procedures, and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Competencies:

• Must be able to obtain and maintain an Iowa Racing and Gaming Commission Class C license.
• Must possess excellent teamwork, interpersonal, customer service, written and verbal communication skills.
• Requires the ability to manage multiple priorities in a fast-paced environment.
• Must be able to maintain a flexible work schedule.
• Must have a professional demeanor and presence with the ability to interact with individuals at all levels in the Company and in external organizations.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• All team members must be knowledgeable to all Company policies and procedures, including fire and safety regulations.
• An Associate's degree in a finance- or accounting-related field, at least 2 years of experience in finance or accounting, or the equivalent combination of education and experience is required.
• Gaming experience is preferred.
• Must possess excellent guest service skills to effectively deal with guests.

Work Environment:

An office environment. May also include a casino environment exposed to bright flashing lights, noise, smoke, and varied temperatures. The noise in the work environment varies.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities, which may change at any time with or without notice.