Supervisor - Express Service Restaurant

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:

Deloitte University Hotel & Conference Center- Benchmark Hospitality - High-end private hotel and conference center called Deloitte University. Closed to the public. - 1,400 hotel rooms - all single occupancy, no suites. - Nine restaurants and lounges including a Starbucks and Seattle's Best Coffee, and three sit down restaurants. - 200,000 square feet of meeting space- Ballrooms, Amphitheater and classrooms. - Fitness Center, jogging trails and sports fields (all available to our associates to use!) - All professional clientele. No weddings, holiday parties, school groups, or other social-type events. - Located in Westlake, Texas - near Keller, Southlake, and Roanoke. - For more information about our property, check our website: BenchmarkHotelDFW.com - Property is managed by Benchmark Hospitality at Deloitte University.Benefits & Perks - Awesome Employee Focused Culture with many Associate Events! - Closed many weekends and most holidays- 10 days of holiday pay. - Up to 14 Vacation & Sick days per year. - Weekly pay! - Leadership and Career development programs. Many opportunities to grow and transfer to new positions. - Free Lunch in our newly remodeled Associate Cafeteria. - Eligible for Medical Insurance and other awesome benefits within 30 days of employment. - Employer matching 401k. - Tuition Reimbursement. - Free parking on-site. - Free uniforms and we will clean them! - Benchmark Hospitality hotel discounts.#PGH-DU #PGH-BMC Benchmark Hospitality

What you will have an opportunity to do:

BASIC FUNCTION: The Supervisor is responsible for assisting managers in the four Express Service throughout the property and maintaining the highest level of standards, service quality and operational excellence. Outlets include Bistro 375 (Starbucks), Vista (Seattle's Best Coffee), The Grove, and Café Ember.  The outlets serve a variety of coffee, smoothies, made to order sandwiches and bowls, and grab and go items.

• Status: Full Time

• Availability: Full Availability

• Payrate: $21.80

• Location: Benchmark Hospitality at Deloitte University Hotel & Conference Center

ESSENTIAL FUNCTIONS:

• Ensure physical atmosphere and cleanliness of restaurant including tables, grab and go case, coffee cart, and storage areas.

• Ensuring rotation of product and storage areas while assisting in inventory control.

• Monitor food quality and service level.

• Assist F&B Attendants during peak times.

• Provide a pleasant and efficient atmosphere for staff and guests and service standards are met.

• Oversee and maintain the onboarding experience for new hires, transfers and cross-trained employees.

• Responsible for daily paperwork including food requisitions, inventory, ordering, etc.

• Assist staff with any problems that may occur.

• Location: Benchmark Hospitality at Deloitte University Hotel & Conference Center

Job Category: DUCareersInFandB

What are we looking for?

QUALIFICATIONS:

• Experience in the hospitality industry required.  Food & Beverage experience desirable.

• Experience in coffee houses, smoothie shops, or other quick service restaurants preferred.

• Experience as a departmental trainer or supervisor preferred.

• Strong computer skills.  Proficient in Microsoft Excel and Outlook.  Microsoft Teams and OneNote experience desirable.

• Strong knowledge with a Point-of-Sale system required. Infor experience desirable.

• Food Safety Certification and Texas Alcohol Beverage Certification required within 30 days of starting and must be re-certified as needed.

Compensation:

$21.80

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$21.80

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.