Supervisor, Field Service
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Overview
Job Description
Coke Florida is looking for Field Service Supervisor based out of our St Petersburg location, supporting the St Petersburgh and Spring Hill territories. Working 8:00 AM to Finish, Monday- Friday.
What You Will Do:As a Coke Florida Field Service Supervisor, you are responsible for overseeing daily operations managing schedules, coaching, and developing team, addressing issues, setting, and ensuring KBI targets and goals are met, driving initiatives and results, auditing employee performance, review of report data to analyze results and ability to enter data into our business systems.
Roles and Responsibilities:
Responsible for overseeing daily operations managing schedules, coaching and developing team, addressing issues, setting and ensuring KBI targets and goals are met, driving initiatives and results, auditing employee performance, review of report data to analyze results and ability to enter data into our business systems.In addition, to managing the direct employees the supervisor is expected to liaison with customers to respond to issues, seek feedback on performance, and look for ways to improveProvide leadership and guidance to the Field Service teamAccountable for delivering the Field Service vision and strategyDrive employee engagement and organizational healthTranslate Company business data to monitor results- Coaching, motivating, developing talent- Enhance intellectual capital through training, rewarding, and retaining the best of the bestComplete employee documentation as neededImprove productivity of the workforce through current technology enablement, training, process improvement and identifying best practices (e.g., 5S & Lean methodology)Enhance customer relations
For this role, you will need:
High School Diploma requiredTwo years supervisory experienceAbility to analyze and interpret spreadsheets/business dataMust be a positive people leader with a demonstrated ability to drive results cross functionallyValid liability insurance and driving record within Motor Vehicle Report (MVR) policy guidelines*
- Major moving violations include, but are not limited to, leaving the scene of an accident, driving under the influence, and reckless driving. Minor moving violations include, but are not limited to, speeding, driving too close, failure to stop, and improper lane changes. Driving records, including minor moving violations, will be evaluated according to Coke Florida guidelines to determine eligibility for the position.
Additional qualifications that will make you successful in this role:
Bachelor's Degree preferredEffective coaching/talent developmentOutlook/Excel/SAP proficiency5 years of experience in Equipment Service preferredExcellent communication skills
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