Supervisor, Billing

DSV - Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: USA - Itasca, N Arlington Heights Rd Itasca, IL

Division: Air & Sea

Job Posting Title: Supervisor, Billing

Time Type: Full Time

Summary

The Supervisor, Billing is responsible for overseeing the daily billing operations that support warehouse and logistics activities. This role ensures timely and accurate invoicing, serves as the point of contact between warehouse operations and finance, and helps streamline billing processes in a fast-paced freight forwarding environment. Will supervise billing staff and work collaboratively with cross-functional teams to maintain accuracy and efficiency.

Duties and Responsibilities

• Oversee the day-to-day billing operations related to the warehouse.

• Ensure accurate and timely invoicing in accordance with customer contracts, rates, and company policies.

• Collect and scan documents into the document imaging system for billing packets and visibility

• Ensure charges are entered timely into the billing system and audit charges so DSV can bill the client (DSV routed cargo)

• Enter all charges, print invoice and mail with applicable documentation to client (Non-DSV cargo)

• Process and record direct deposits and electronic bill payments for the brokerage operation

• Confirm duty payment and bill if necessary

• Order and maintain inventory of office supplies for the brokerage operation

• Proactively identify and resolve billing related issues

• Train, mentor, and guide billing team members to ensure quality and productivity standards are met.

Educational background / Work experience

• 1-2 years or more of relevant work experience required

Skills & Competencies

• Ability to work with minimal supervision

• Detail oriented, organized, and able to effectively manage multiple priorities

• Effective interpersonal skills and ability to communicate both orally and in writing

• Must be able to communicate in a professional manner as the job will require day to day correspondence with many internal or external clients

Computer Skills

• Intermediate skills in Microsoft Outlook, Word and Excel

Language skills

• Must be able to read, write, and speak English and the local country language

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

For this position, the expected base pay range is $69,000 - $93,000 annually. Actual compensation will be determined based on job-related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy.

DSV - Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

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