Supervisor, Outbound Operations 2Nd Shift

Essential Job Duties

Able to take command of assigned Area to achieve warehouse safety, quality, and performance standardsMaintaining operational awareness of the business context: compliance performance targets, company profitability, and asset protection.Conduct and contribute to training, developing, coaching, and disciplining assigned associates.Responsible for managing associates to achieve operational goals.Monitor associate's execution of assigned duties while maintaining on-going cross-training to provide adequate coverage in key areas.Response to customer escalations via providing root causes and correct actions.Interact with all support teams (quality, inventory, replen, inbound, maintenance, HR etc.) to develop plans to meet business objectivesOrder supplies for departmentEnsure assigned associates have necessary resources to perform daily tasks.Occasional work in direct process path (if needed)Provide PTO coverage for Department Leadership (if needed)Promote workplace safety by maintaining a clean and organized environment.Continuously monitor safety performance of all associates.Correct and promptly report any safety violations to DC Management.

Physical Requirements

Must be able to lift up to 70 pounds with or without reasonable accommodationMust be willing and able to frequently push, pull, squat, bend, and reachMust be able to stand/walk for up to 10-12 hoursMust be able to work in an environment where the noise level varies and can be loudMaintain excellent housekeeping and confidently open and close / secure the building/operations at end of shiftAbility to operate related equipmentRegular attendance is an essential function of the Supervisor, Outbound Operations position

Qualifications

Ability to understand basic EnglishHigh school diploma or equivalentA minimum of 10 years work experience in a Functional Area Supervisor role in a distribution centerWork experience includes high transaction volumes in a time sensitive mechanized distribution centerProficient with MS Office Suite (Word, Excel, PowerPoint)Experience using warehouse management systemsAbility to multi-task and perform excellent communication, supervisory and customer service skillsMust be able to identify problems and resolve in a timely manner; possess a sense of urgency and ability to prioritize tasks and resources appropriatelyPromote an environment conducive to maximum employee morale, productivity, and effectivenessExcellent written and verbal communication skills; ability to communicate effectively to a group of 25-90 associates at any given timeExcellent judgment and decision-making abilitiesHard working and self-motivated

Safety Requirements:

Demonstrates awareness and commitment to safe work practicesFollows safety policies and procedures in performing dutiesDemonstrates responsibility for personal safety and that of othersIf required to operate equipment, does so in a safe manner in accordance with OSHA requirementsPromptly reports any defective equipment to Maintenance and DC ManagementRecognizes and addresses unsafe working conditions or practicesDemonstrates safe working practices in daily job dutiesInitiates corrective action for safety policy violationsAdminister lift certifications. i.e., Train, Test, & Evaluate when needed

Qualifications Preferred:

Bachelors' degree in related fieldExperience with Manhattan Associates WMS (SCALE, PKMS)Progressive leadership in distribution centerProficiency in English and SpanishCertified Lean Six Sigma - Green BELTExperience with ULTIPRO HR SystemFair and balanced Policy and Procedure enforcementExperience with performance metrics and process improvementDemonstrated problem solving skills and analytical skillsAbility to operate related material handling equipment