Supply Administrator

GFI DigitalJefferson City, MO

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

WHY GFI? GFI Digital is an industry-leading provider of office technology solutions, helping businesses thrive for over 25 years. From managed IT and print solutions to networking, security, and unified communications, we make technology simple and impactful for our clients. Our success is driven by our people, and we're committed to creating an environment where employees can grow, learn, and build long-term careers. If you're looking for a company that truly cares about its people and its customers, GFI Digital is for you!

POSITION SUMMARY:

The Supply Administrator's primary goal is to process supply orders and to communicate and collaborate to ensure customer satisfaction.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

* Create and process supply orders received from the customer via incoming calls, voicemail, online, email, and FMA (Automated reporting system).

* Research orders by checking the supply history, yield of toner, and the monthly usage.

* Track late or missing packages through FEDEX and create call tags when necessary.

* Collaborate with internal departments to communicate customer requests and needs.

* Process supply returns to maintain and correct inventory as needed.

* Continue educating the customers and sales representatives on toner needs and FMA.

* Process paperwork with accuracy and attention to detail to maintain accurate records.

* Maintain internal and customer data via Excel spreadsheets.

* Work as a team to ensure all supply duties are completed by the end of day.

* Assist with miscellaneous tasks as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

1.* Knowledge: This position requires 2-5 years of general administrative experience, with experience in customer service.

2.* Skills: Must be extremely accurate and detail oriented. Must also possess excellent written and oral communication skills.

3.* Abilities: Proficiency with Microsoft Excel and Word are required. Must have ability to meet deadlines.

BENEFITS & PERKS

We believe in taking care of our team both professionally and personally. That's why we offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance.

Financial & Retirement

401(k) with company match to help you plan for the future
Referral bonus program. Get rewarded for bringing great people to the team.

Health & Wellness

Medical, Dental, and Vision Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Company provided Life Insurance, STD, LTD and AD&D
Employee Assistance Program (EAP) for confidential counseling and support services
Paid Time Off starting on your hire date
Sick Time Off
Employee Discount Program for added savings

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FAQs About Supply Administrator Jobs at GFI Digital

What is the work location for this position at GFI Digital?

This job at GFI Digital is located in Jefferson City, MO, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at GFI Digital?

Employer has not shared pay details for this role.

What employment applies to this position at GFI Digital?

GFI Digital lists this role as a Full-time position.

What experience level is required for this role at GFI Digital?

GFI Digital is looking for a candidate with "Senior-level" experience level.

What benefits are offered by GFI Digital for this role?

GFI Digital offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Vacation, Paid Sick Leave, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at GFI Digital?

You can apply for this role at GFI Digital either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.