Supply Chain & Aftermarket Manager
RevolutionPartsTempe, Arizona
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Overview
Schedule
Full-time
Career level
Director
Remote
On-site
Benefits
Family/Dependent Health
Parental and Family Leave
Career Development
Job Description
RevolutionParts is not just a pioneering force in the automotive eCommerce realm; we're actively seeking passionate and talented individuals to join our squad of Revolutionaries (yes, that's what we call ourselves!). As leaders in providing streamlined, user-friendly solutions, we empower automotive brands to maximize online sales. Our commitment to technology, top-notch customer service, and a profound understanding of the automotive market sets us apart. If you're ready to revolutionize the eCommerce space for automotive parts and accessories, consider joining our dynamic team of Revolutionaries.
ABOUT THE ROLE
The Supply Chain & Aftermarket Manager owns the full seller-to-supplier relationship on RP Wholesale Network and serves as the primary owner of all aftermarket accounts. You will be the connective tissue between suppliers, sellers, internal operations, finance, product, and customer success — ensuring RPWN runs smoothly, suppliers perform to SLA, and the program continues to grow.
This is a high-visibility, cross-functional role that combines hands-on operational work with strategic account management. If you thrive on owning a program end-to-end, building process from scratch, and making complex supplier relationships run like clockwork, this role was built for you.
AI Fluency & Modern Tooling
At RevolutionParts, we expect team members to actively use modern tools — including AI-powered systems — to improve decision-making, productivity, and quality of work.
This includes:
- Using AI tools responsibly to accelerate research, analysis, documentation, and problem-solving
- Exercising strong judgment around data privacy, accuracy, and ethical use
- Continuously learning and adapting as AI capabilities evolve
Proven examples of using AI to improve outcomes in prior roles is expected.
CORE RESPONSIBILITIES
Operational Oversight & Pricing Integrity
Own RPWN GMV targets for both OE and aftermarket segments
Manage the RPWN performance dashboard and take swift action when suppliers fall out of SLA
Own day-to-day supplier and seller operations across the network
Resolve incoming payables and billables questions from suppliers and sellers
Manage outbound communications to activate or deactivate RPWN suppliers
Build and maintain an end-to-end program with clear guidelines on supplier performance and expectations
Coordinate with Catalog Operations on ingestion and catalog issues affecting suppliers
Enforce strict adherence to manufacturer brand guidelines and implement e-commerce best practices to ensure professional catalog presentation across all dealer sites
Take full ownership of manufacturer pricing accuracy within the RPWN
Regularly audit supplier performance against RPWN standards for shipping speed, communication transparency, and pricing accuracy
Validate OEM restrictions and brand eligibility before releasing new aftermarket brands
Identify bottlenecks in operational workflows and implement solutions to improve network efficiency
Ensure all network activities align with broader company goals for customer success and operational excellence
Aftermarket Account Management & Relationship Growth
Serve as primary point of contact for all aftermarket accounts — aftermarket WDs, manufacturer suppliers, and aftermarket seller accounts
Maintain a regular meeting cadence with aftermarket accounts to drive adoption, retention, and GMV growth
Work directly with Implementation post new-account onboarding to ensure successful ramp
Identify and surface opportunities within aftermarket and OE supplier relationships to drive incremental GMV
Negotiate better co-op rates with suppliers on the RP Wholesale Network
Supplier Health, Reporting & Analytics
Track and report on supplier/seller health: onboarding status, co-op billing accuracy, fill rate, and escalation volume
Monitor key performance indicators including order fulfillment rates, shipping lead times, and pricing compliance scores
Provide regular reports to leadership on the health of the RP Network and recommend process improvements
Work directly with suppliers and Finance to ensure supplier payouts are accurate and timely
Enable ACH payouts in coordination with suppliers and Finance
Ensure seller billables are accurate and generated on a regular cadence
Cross-Functional Leadership
Serve as the primary RPWN and aftermarket subject matter expert for Customer Success — deliver training sessions and maintain internal/external documentation
Partner closely with the RPWN Product Manager to identify product gaps and opportunities that drive adoption and GMV
Collect structured feedback from clients and share product insights with the product team
Work with Support on RPWN and aftermarket inquiries
Collaborate effectively across departments to proactively drive new ideas, maintain alignment, and execute strategic initiatives
WHAT WE'RE LOOKING FOR
- 3–6 years of experience in supply chain, wholesale operations, account management, or a related field — ideally within automotive, e-commerce, or marketplace environments
- Bachelor's degree in a related field, or equivalent combination of education and professional experience
- Proven track record owning supplier or vendor relationships with measurable outcomes (fill rate, SLA compliance, GMV, or similar)
- Strong operational instincts — you spot process gaps, build structure, and follow through
- Comfortable working across departments: finance, product, CS, and operations
- Clear and confident communicator, written and verbal — you can de-escalate a tense supplier call and write a crisp executive summary
- Data-driven — able to use dashboards, reports, and performance data to prioritize work and make decisions
- Experience with billing, payables/receivables, or co-op accounting is a strong plus
- Leverage AI to accelerate workflow and outcome-based GMV growth
NICE TO HAVE
Familiarity with automotive parts distribution, OEM dealer networks, or aftermarket wholesale channels
Experience working in or alongside a marketplace or two-sided platform
Background in Salesforce, Jira, or similar tools
Previous experience delivering internal training or building onboarding programs
RevolutionParts is proud to provide all full-time Revolutionaries with a comprehensive employment package including competitive compensation, career development, benefits, 401K match, parental leave, and many more valuable perks. You can learn more about our core-value driven culture at our career page.
RevolutionParts is an Equal Opportunity Employer; we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, gender orientation, gender identity or expression, sexual identity, sexual orientation, age, marital status, family status, genetic information, veteran status, or disability status.
Please Note: You will only receive correspondence through the Gem ATS or from a @revolutionparts.com email address. If you are receiving communication through any other platform or domain, it may be fraudulent, and we urge you to ignore the communication.
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FAQs About Supply Chain & Aftermarket Manager Jobs at RevolutionParts
What is the work location for this position at RevolutionParts?
This job at RevolutionParts is located in Tempe, Arizona, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at RevolutionParts?
Employer has not shared pay details for this role.
What employment applies to this position at RevolutionParts?
RevolutionParts lists this role as a Full-time position.
What experience level is required for this role at RevolutionParts?
RevolutionParts is looking for a candidate with "Director" experience level.
What benefits are offered by RevolutionParts for this role?
RevolutionParts offers following benefits: Family/Dependent Health, Parental and Family Leave, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at RevolutionParts?
You can apply for this role at RevolutionParts either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.