Supply Chain & Finance Operations Specialist
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Overview
Job Description
Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world's top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people's lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.
We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology.
Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle.
Position Overview
TP-Link is seeking a highly responsible, detail-oriented individual to support the Ecommerce sales organization in sales inventory and operational workflows. This position is responsible for filing disputes, managing claims, and inventory monitoring across all ecommerce platforms including Shopify, and Amazon. The ideal candidate is detail-oriented, systems-driven, and comfortable balancing administrative, operational, and process-improvement responsibilities.
Key Responsibilities
- Dispute Management- File and handle disputes end-to-end across multiple sales channels identifying discrepancies and filing claims to resolve issues involving but not limited to shortages, mis-receives, inaccurate inventory counts, and more
- Inventory Monitoring- Review inventory levels across DTC/DTB/TikTok sales channels and provide updates for replenishment
- Claims Processing- Process claims as needed from chargebacks to incorrect charges in invoicing.
- Outbound Operations- Review status of outbound shipments to warehouses to ensure accurate receipt of product quantities.
- Sales Support- Ensure pricing, discounts and configuration of products align with sales plans
- Documentation- Maintain documentation for collaboration and visibility with cross-teams including accounting, sales, and warehouse.
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