Supply Chain Business Analyst

Job Description

General Motors is seeking a Supply Chain Business Analyst to join the GPSC Customer Care and Aftersales (CCA) Supplier Management team in Warren, MI. This role is pivotal in driving supplier collaboration, system governance, and process innovation across GM's global supply chain. The ideal candidate will bring strong analytical, communication, and project management skills, with a passion for solving complex supply chain challenges and deploying new technologies.

As a Business Analyst, you will lead cross-functional initiatives to enhance Global Supply Chain, improve supply chain efficiency, and strengthen communication across teams-driving greater alignment, cohesion, and business impact. You'll serve as a liaison between business and IT, manage system governance, identify and implement business process changes and efficiencies, and drive long-term projects to completion-on time and within budget-delivering new business functionality and measurable improvements. The ideal candidate will work efficiently with internal and external teams and stakeholders.

What You'll Do (Responsibilities):

• Lead supplier onboarding, scorecard management, and system access governance
• Manage supplier settings (lead times, shutdown dates) and cost recovery processes
• Analyze workflows, document SOPs, and implement process improvements using applying continuous improvement methodologies driving operational excellence
• Partner with IT and IT facing resources on system development, testing, deployment, and training
• Troubleshoot system issues and create help desk tickets
• Develop dashboards and reports using Power BI, Cognos, SQL, and Excel
• Analyze data for improved decision making
• Perform ad hoc data draws and custom reporting
• Lead cross-functional projects and collaborate with Engineering, Quality, and Operations
• Resolve supplier backorders, past dues, and capacity constraints through creative solutions
• Summarizing and communicating critical issues and resolutions to leadership

Your Skills and Abilities (Required Qualifications):

• 3+ years of exp in Supply Chain or Data Analytics
• Bachelors degree required
• Skilled in SQL, Power BI, Cognos, Microsoft Access, and Databricks
• High analytical capability and proficiency in MS Office Suite
• Proven ability to lead long-term projects and deliver results
• Knowledge of Supply Chain strategies and theories
• Experience with supplier performance metrics, transitions, and issue resolution
• Ability to manage timelines, resources, and stakeholder expectations
• Experience with tools like MS Project, Smartsheet, or similar
• Strong problem-solving skills and analytical abilities
• Demonstrated success as a change agent driving innovation and process transformation
• Proven ability to own the outcome and work with urgency to deliver business results in an accelerated time-frame
• Strong oral and written communication and interpersonal skills

What Will Give You A Competitive Advantage (Preferred Qualifications):

• Experience with EDI troubleshooting and system testing
• Experience with COGNOS development and advanced data mining
• Expertise in dashboard creation and cloud-based analytics platforms like Databricks
• Proficiency in Microsoft Access, SQL, and data visualization tools (Power BI, Tableau)
• Knowledge of GPSC and CCA processes, Engineering Change, and new, current, and past model follow-up
• Experience with CCA systems (IMS, SSCP, SPOC, GPCT) and data lakes (ATDS, BPS, CCA/DA, EUC)
• Hands-on experience with SSCP and CCA data lakes
• Practical experience with additional CCA systems including GPCT, SPOC, Horizon
• Knowledge of other CCA systems such as PAL, Mercia, etc
• Established ability to work with cloud-based unified analytics platforms such as Databricks, Dremio, Snowflake, Google BigQuery, or Microsoft Azure Synapse
• Ability to perform ad hoc data draws and custom reporting
• Familiarity with continuous improvement methodologies such as Lean, Six Sigma, OpEx
• Strong project ownership and ability to execute long-term initiatives with measurable impact

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).

This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Benefits Overview

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We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

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