Supply Chain Coordinator

General Description

At iFLY, our mission is to deliver the dream of flight to everyone! A global company with over 100 vertical wind tunnels in 19 countries (corporate and franchise), iFLY offers an exciting opportunity to join a successful and innovative organization that supports your professional growth.

We are seeking a motivated and detail-oriented Maintenance and Supply Chain Coordinator to join our Operations team. This position is ideal for someone eager to grow in a unique, technical environment. The role combines procurement, logistics, supplier management, maintenance support, and technical troubleshooting. Travel to wind tunnel facilities in the U.S. and abroad will be required for maintenance activities, inventories, and supplier quality visits.

Duties and Responsibilities

• Technical Troubleshooting: Collaborate with local teams to identify equipment issues, provide recommendations for corrective actions, and assist with the implementation of solutions.
• Documentation & Standards: Contribute to the development of maintenance/supply chain SOPs, checklists, and documentation to drive consistency across the network.
• Inventory & Spare Parts Readiness: Monitor and coordinate spare parts availability for critical systems to minimize downtime. Support inventory audits and restocking efforts.
• Procurement Strategy & Execution: Plan and execute procurement of parts/equipment for domestic and international wind tunnels, ensuring alignment with maintenance priorities and project timelines.
• Requisitions & Technical Validation: Process service requests via iFLY’s ticketing system; interpret technical drawings and documentation to validate specifications and part numbers.
• Supplier & Quality Management: Source, vet, and manage suppliers; coordinate site visits, evaluate performance, and inspect parts to ensure quality and compliance with specs.
• Logistics & Shipping: Arrange and track domestic/international shipments (incl. freight/customs); document SOPs for logistics and inventory control.
• Cost & Contracts: Obtain competitive quotes, support pricing negotiations, and monitor budget vs. actuals to meet targets.
• Monitoring & Reporting: Track order/shipment status, maintenance KPIs, and parts usage; produce periodic and ad hoc reports.
• Cross-Functional Collaboration: Partner with Operations, Engineering, Finance, and Wind Tunnel Systems on maintenance, large shipments, and special projects; travel 20% for maintenance, inventory, and supplier validation.

Work Experience and Requirements

• Requires/preferred 3+ years of experience in technical purchasing, logistics or a similar role.
• Bachelor's degree in a related field preferred (e.g., Engineering, Business, Supply Chain Management).
• Strong organizational skills and attention to detail.
• Excellent communication skills to support clear channels with suppliers, internal stakeholders, and other departments.
• Aptitude to identify and resolve issues related to procurement, supply, and delivery.
• Proficiency with office productivity and collaboration tools. 
• Based in the Austin, TX area (preferred).
• Willing to travel up to 20% as necessary.

The Good Stuff

• Competitive Salary and performance bonus opportunities
• Medical, dental, vision and supplemental plans
• Paid time off (PTO)   
  • Parental Leave
  • Company Holidays
• 401k retirement investment
• Private Wellness Coaching
• Employee Assistance Programs (F2F counseling, financial coaching, legal counseling & mediation services)
• Tuition reimbursement
• Referral bonus program 
• Team member discount on retail merchandise and flight packages 
• Free flight time for team members and family
• Ongoing training and development programs

*This document is not an exhaustive list of every task this position will be asked or expected to perform. The primary responsibility of all iFLY Team Members is to prioritize their activities based on the needs of the business. As iFLY continues to grow and evolve, so will the duties of our Team Members.