Supply Chain Program Manager

Skillset required: Agile and Waterfall project management, technical program/product management, excellent verbal and written communication, requirements documentation, business analysis, issue triaging, root cause analysis, problem solving, partner management

Tools used: Slack, Wrike, Keynote, Quip (spreadsheet and word processing), Mail and Calendar.

Cross-functional teams: WW and regional logistics business teams, IS&T, BPR, RFO, AppleCare, Product Ops.

Preferred experience: Worked projects on distribution/fulfillment center, carriers, logistics, supply chain, compliance

Scope of Work

1. Manage feature backlog of an internal application
2. • Work with Business (WW/AMR/EMEIA/APAC) on requirement documentation and prioritization
   • Work with Engineering to review requirements and partner to
   • Manage project/product level communication with a broad stakeholder team
   • • Ad hoc
     • Weekly
     • Monthly
   • Lead UAT
   • • UAT coordination
     • Issue Triaging
     • Reporting
   • Lead feature cutover and warranty
   • Minimize risk

1. Work with internal teams to manage translation of an application

1. • Create a regular cadence/governance for submission
   • Work with stakeholders to complete and communicate the status of translation

1. Lead the global GS1 governance board and meetings

1. • Work with external partner group like GS1 to coordinate on changes
   • Communicate statuses, challenges, achievements with the project team

1. Battery

1. • Business analysis on impact and change
   • Work with cross-functional teams
   • Suggest working model and management system
   • Knowledge gathering and documentation

1. SOW could change over time depends on business needs