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Support Specialist

Firstsource SolutionsLouisville, KY

Overview

Schedule
Full-time
Career level
Senior-level
Remote
Option for remote
Benefits
Disability Insurance

Job Description

Role Description: This position is responsible for assigned clerical tasks. These will include but are not limited to data entry, filing, copying, scanning, mail, etc. Other duties will be assigned by management.

Roles & Responsibilities

  • Data Entry, Scanning, Copying, and Mail etc.
  • Ensure that the information entered in loaded into the system with minimal errors.
  • Meet daily productivity goals and objectives assigned by management on a daily basis.
  • Assist with other projects as assigned by management.
  • Uphold a strong commitment to business ethics, including confidentiality and data privacy.
  • Maintain consistent performance to achieve predefined performance metrics.
  • Strictly adhere to compliance regulations and security policies.
  • Ensure compliance with all federal, state and local laws.

Qualifications

The qualifications listed below are representative of the background, knowledge, skill, and/or ability required to perform their duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Education

  • High school diploma or equivalent required

Competencies & Skills

  • Ability to effectively work and communicate with coworkers
  • Possess great attention to detail
  • Proficiency in Microsoft Office products and working knowledge of personal computers
  • Excellent organizational skills
  • Ability to demonstrate a reliable and consistent work history
  • Excellent verbal and written communication skills
  • Positive and professional demeanor, upholding high work standards and dependability
  • Self-disciplined and capable of maintaining focus with minimal or no management supervision

Additional Qualifications

  • Ability to download 2-factor authentication application(s) on personal device, in accordance with company and/or client requirements
  • Ability to pass a pre-employment background investigation based on client requirements, including but not limited to, criminal history, motor vehicle report, work authorization verification, credit report and drug test if applicable.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position may work remotely from home or onsite, exposed to outdoor weather conditions during travel, if applicable.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to regularly or frequently talk and hear, sit for prolonged periods, use hands and fingers to type, and use close vision to view and read from a computer screen and/or electronic device. Must be able to occasionally stand and walk, climb stairs, and lift equipment up to 50 pounds.

We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.

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FAQs About Support Specialist Jobs at Firstsource Solutions

What is the work location for this position at Firstsource Solutions?
This job at Firstsource Solutions is located in Louisville, KY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Firstsource Solutions?
Employer has not shared pay details for this role.
What employment applies to this position at Firstsource Solutions?
Firstsource Solutions lists this role as a Full-time position.
What experience level is required for this role at Firstsource Solutions?
Firstsource Solutions is looking for a candidate with "Senior-level" experience level.
Does Firstsource Solutions allow remote work for this role?
Yes, this position at Firstsource Solutions supports remote work, giving candidates the flexibility to work outside the primary office location.
What benefits are offered by Firstsource Solutions for this role?
Firstsource Solutions offers Disability Insurance for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Firstsource Solutions?
You can apply for this role at Firstsource Solutions either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.