Support Specialist - CSR 1

Wollborg Michelson RecruitingLittle Rock, AR

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Overview

Remote

On-site

Job Description

Customer Service Support SpecialistJob SummaryCustomer Service Support Specialist answers the telephone switchboard and greets customers in a retail environment. This role also assists the regional office team with administrative support functions, serving internal and external customers and prospective customers.Responsibilities

Answer and manage incoming calls through the telephone switchboard.

Greet and assist customers in a retail environment.

Provide administrative support to the regional office team.

Support internal and external customers and prospective customers.

Maintain accurate records and documentation related to customer interactions.

Requirements

One (1) year of customer service experience dealing with customers via telephone and in person.

Experience performing supportive functions in a customer-oriented environment.

Proficiency in general computer operations.

Knowledge of Microsoft Outlook, Word, and Excel.

High school diploma or equivalent.

Summary Qualification

Proven customer service experience in both phone-based and face-to-face settings.

Background in providing administrative support in a customer-focused environment.

Solid computer literacy with common office software.

Meets minimum educational requirement of high school diploma or equivalent.

Skill

Customer service and interpersonal communication.

Telephone etiquette and call handling.

Basic administrative and organizational skills.

Computer skills, including Microsoft Outlook, Word, and Excel.

Attention to detail and ability to multitask in a retail environment.

Wollborg Michelson Recruiting is an Equal Opportunity Employer and prohibits discrimination of any kind. We ensure job offers are made based of one s employment experience, skills, and qualifications, regardless of race, gender, ethnic origin, or any other classification protected by law. All applicants must furnish proper identification to prove their legal right to work in the US upon a job offer. We participate in E-Verify to confirm one s right to work in the US. Wollborg Michelson Recruiting does not provide sponsorship for an employment-based visa status.

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FAQs About Support Specialist - CSR 1 Jobs at Wollborg Michelson Recruiting

What is the work location for this position at Wollborg Michelson Recruiting?

This job at Wollborg Michelson Recruiting is located in Little Rock, AR, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Wollborg Michelson Recruiting?

Employer has not shared pay details for this role.

What employment applies to this position at Wollborg Michelson Recruiting?

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