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Surgical Counselor

Kleiman Evangelista Eye CenterDallas, TX
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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance

Job Description

POSITION SUMMARY

EVP Eyecare is a privately held, portfolio company of The Cortec Group. Based in Denver, Colorado, EVP owns and operates a super-regional network of eyecare practices and surgical centers that conduct business under premier brands in Colorado, Texas and Arizona. We believe that delivering on an outstanding patient experience starts with building an outstanding employee experience.

Our mission is to improve people's lives through better vision and outstanding patient experiences.

Our Surgical Counselors are responsible for introducing and educating our patients on the cataract and LASIK surgery experience and are responsible for taking our patients through the process of preparing for the surgical day by coordinating scheduling, gathering needed documentation for pre-certification, providing patient education and knowledge of insurance carrier.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

  • Counsel and educate the patient about their upcoming surgery and lens options
  • Set surgery dates, including all post-surgical/treatment appointments
  • Send necessary paperwork to authorization specialist for eligibility, benefits and authorization
  • Confirm pre-certification from insurance carriers received prior to procedure
  • Discuss implant options and self-pay fees including financing options
  • Collect fees for specialty lenses
  • Collect co-insurance or co-pays when applicable
  • Issue refunds for cancelled surgeries
  • Create H&P's
  • Send for Medical or Retinal clearance as necessary
  • Obtain eyelid surgery authorizations
  • Answer patient calls
  • Send surgery operative notes, transfer of care letter, post-op form and post-op drop instructions to referring Optometrists (may be owned by Co-Man instead of Surgical Counselor)
  • QA surgery charts

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FAQs About Surgical Counselor Jobs at Kleiman Evangelista Eye Center

What is the work location for this position at Kleiman Evangelista Eye Center?
This job at Kleiman Evangelista Eye Center is located in Dallas, TX, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Kleiman Evangelista Eye Center?
Employer has not shared pay details for this role.
What employment applies to this position at Kleiman Evangelista Eye Center?
Kleiman Evangelista Eye Center lists this role as a Full-time position.
What experience level is required for this role at Kleiman Evangelista Eye Center?
Kleiman Evangelista Eye Center is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Kleiman Evangelista Eye Center for this role?
Kleiman Evangelista Eye Center offers Health Insurance for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Kleiman Evangelista Eye Center?
You can apply for this role at Kleiman Evangelista Eye Center either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.