Surgical Counselor

Surgical Counselor

Muskogee, OK | Full-Time | Monday–FridayStarting at $17.00/hour DOE | Temp-to-Hire

Help Patients Navigate Their Surgical Journey with Confidence!

A busy and well-established specialty clinic in Muskogee is seeking a compassionate and organized Surgical Counselor to join their clinical team. This position serves as the primary point of contact for patients throughout the surgical scheduling and pre-operative process, ensuring every detail is coordinated for a smooth and positive patient experience. If you enjoy helping patients, staying organized, and working in a fast-paced medical environment, we'd love to hear from you!

Responsibilities:

• Coordinate and schedule surgical procedures, pre-operative testing, and post-operative appointments.
• Serve as the liaison between patients, physicians, surgical facilities, and primary care providers.
• Educate patients on surgery preparation, required testing, and appointment timelines.
• Collect and verify all required surgical documentation, including insurance information, medical clearances, consent forms, laboratory results, EKGs, and imaging.
• Prepare and organize surgical packets and ensure all paperwork is submitted accurately and on time.
• Communicate surgery dates, appointment reminders, and procedural instructions to patients.
• Coordinate with surgical facilities regarding scheduling, documentation, and case details.
• Maintain accurate patient records within the electronic medical record (EMR) system.
• Provide exceptional customer service while addressing patient questions and concerns throughout the surgical process.

Qualifications:

• High school diploma or GED required.
• Previous medical office or surgical scheduling experience preferred.
• Experience in ophthalmology or another surgical specialty is a plus.
• Knowledge of medical terminology and insurance verification preferred.
• Strong computer skills and experience with electronic medical records.
• Excellent communication and interpersonal skills.
• Highly organized with strong attention to detail.
• Ability to manage multiple priorities while meeting deadlines.
• Professional, compassionate, and patient-focused demeanor.

Why You'll Love This Opportunity:

• Monday through Friday schedule with no weekends.
• Supportive, team-oriented work environment.
• Opportunity to make a meaningful impact on patients during an important stage of their healthcare journey.
• Stable, long-term opportunity with room for growth.

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