
SVP - Chief Digital and Information Officer
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Overview
Job Description
Primary City/State:
HonorHealth - 8125 N Hayden Rd Scottsdale, AZ 85258Category:
Executive LeadershipShift:
DayDepartment:
IT AdministrationMonday-Friday Days
Great care starts with great people. (Like you.)
At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.
Responsibilities:
- Enterprise Technology & Digital Execution:Be accountable for enterprise digital experience execution (and partner on experience strategy), including digital front door capabilities, patient and consumer-facing platforms, virtual care enablement, interoperability, and user experience (UI/UX) practices that improve access, engagement, care coordination, and operational efficiencyEstablish, in partnership with the CTO and ELT peers, a clear enterprise technology strategy and standards for cloud vs. on premises hosting, interoperability patterns, integration architecture, and user experience design to enable scalable, secure, and clinician-friendly solutionsBe accountable for enterprise-wide reliability, availability, resilience, business continuity, and performance of all digital and technology platformsChampion HonorHealth’s 12 core platforms, ensuring clear ownership, roadmaps, modernization sequencing, and measurable value realization for each platformBe accountable for application delivery, infrastructure services, cloud platforms, and end user technology environments, ensuring engineering and architectural standards are implemented consistently across the portfolioBe accountable for ensuring platforms support 24/7 clinical operations, regulatory compliance, patient safety, cybersecurity expectations, and operational continuityEstablish and enforce delivery and operational standards (service management, release disciplines, and architecture adherence), modernization sequencing, and product-oriented delivery practices in alignment with enterprise architecture governanceDrive digital adoption, workflow integration, and change management in partnership with operational, clinical, and consumer experience leadersBe accountable for collaboration with clinical and operational leaders to deliver solutions that are easy to use for patients and staff, reduce friction, and increase adoption—while sustaining innovation and continuous improvement
- Clinical Informatics & Care Enablement:Oversee clinical informatics capabilities in partnership with nursing and physician leadership, ensuring governance, standards, and priorities align to patient safety, quality, and clinician experienceDrive EHR optimization, clinical workflow design, decision support, and operational adoption in close partnership with HHMG, clinical operations, and enterprise service linesBe accountable for ensuring clinical content management (e.g., order sets, documentation tools, and standard workflows) is governed, maintainable, and aligned to evidence-based practices and operational needs
- Enterprise Data, Analytics & Decision Intelligence:Be accountable for enterprise data platforms, pipelines, and lifecycle management across clinical, operational, financial, and consumer domainsEstablish enterprise data governance, stewardship, data quality, metadata, access, interoperability, and reporting standardsLead analytics engineering, dashboards, reporting, and decision intelligence capabilitiesBe accountable for enabling scalable, trusted data access for leaders, clinicians, and operatorsBe accountable for ensuring analytics are reliable, interpretable, and embedded into operational workflows
- Artificial Intelligence Execution & Operationalization:Be accountable for AI platforms, model lifecycle management, deployment, scaling, production monitoring, and value realizationEstablish and maintain responsible AI governance, including AI use-case intake, model inventory, risk-tiering, validation, monitoring, privacy, bias/fairness review, escalation protocols, and ongoing performance oversightPartner with clinical, compliance, privacy, legal, risk, and operational leaders to evaluate AI use cases, clinical safety, regulatory readiness, workflow integration, and adoption requirementsDrive translation of AI strategy into executable, governed, and measurable solutionsMaintain visibility into vendor-enabled AI, third-party AI tools, internally developed AI, and AI embedded in enterprise platformsBe accountable for scaling AI capabilities in a way that balances innovation, safety, transparency, workforce readiness, operational capacity, and measurable benefit
- Cybersecurity & Risk Management:Be accountable for embedding cybersecurity requirements into digital, data, AI, and technology delivery and operations, partnering with the CISO (who identifies, tracks, and reports security risk and owns the information security program) and aligned to Board/committee oversight structuresLead operational mitigation and technology remediation for cybersecurity vulnerabilities and risks identified by the CISO/Information Security program, jointly prioritizing work based on risk, operational impact, and capacity through established governanceSupport regulatory readiness, incident preparedness, disaster recovery, business continuity, and enterprise risk reporting related to digital, data, AI, and technology platforms, with security risk assessment and control oversight led by the CISOEnsure cybersecurity and privacy controls (as defined by the CISO and compliance/privacy functions) are integrated into technology modernization, data access, analytics, AI deployment, and vendor management processes; escalate and resolve conflicts in priorities through established governance
- Vendor, Financial & Portfolio Stewardship:Be accountable for enterprise technology vendor relationships and digital financial stewardshipManage technology investment portfolios to maximize value realization across competing priorities; make explicit trade-offs and recommendations when capacity or funding is constrainedBe accountable for ensuring disciplined prioritization, cost transparency, and return on investment
- Leadership & Organizational Effectiveness:Lead, develop, and retain high performing digital, technology, data, analytics, and AI, cybersecurity execution, and product delivery teamsDevelop succession depth and leadership capability across the portfolioFoster a culture of accountability, reliability, innovation, and continuous improvementEnsure the organization has the operating model, talent, governance, and delivery capacity required to scale digital, data, analytics, and AI capabilities responsibly
- Strategic Partnership Model:Serve as the primary technology executive partner to ELT peers, translating enterprise strategy into executable roadmaps and ensuring technology enables key priorities across clinical operations, ambulatory/acute operations, revenue cycle, finance, supply chain, human resources, growth, and consumer experiencePartner tightly with enterprise Strategy and Transformation leadership on strategic priorities, transformation sponsorship, and value realizationPartner with HHMG leadership, physician and nursing leaders, operational leaders, and clinical service lines on adoption, workflow design, clinician experience, patient safety, and responsible use of digital, data, and AI capabilitiesEstablish and maintain clear enterprise governance forums, decision rights, escalation pathways, and prioritization processes for digital, data, analytics, AI, cybersecurity, and technology investmentsBe accountable for execution, delivery quality, platform performance, adoption enablement, and operational sustainability
- Masters Required
- 10 years, demonstrated expertise in a variety of the field’s concepts, practices and procedures Required
- Other, Fifteen (15+) plus years' demonstrated expertise in a variety of the field’s concepts, practices and procedures Preferred
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