System Administration Support Specialist

E LogicNellis Air Force Base, NV

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Job Description

E-Logic is seeking a skilled System Administration Support Specialist to provide comprehensive IT operations support to the 99th Civil Engineer Squadron at Nellis AFB. This role includes system administration, help desk support, user management, network connectivity, cybersecurity compliance, and operational support across both NIPR (unclassified) and SIPR (classified) environments.

Key Responsibilities

Install, configure, maintain, and troubleshoot IT systems in NIPR/SIPR environments
Maintain desktops, laptops, tablets, and mobile devices
Apply security patches and system updates
Ensure systems meet DoD and Air Force cybersecurity requirements
Maintain network connectivity including wired and wireless connections
Provide technical support to over 650 users
Resolve hardware and software issues
Create, modify, and remove user accounts
Manage permissions, security groups, and distribution lists
Track requests using approved ticketing systems
Forward issues to Enterprise Service Desk when required
Connect workstations to network infrastructure
Troubleshoot connectivity issues
Configure peripheral devices and communications equipment
Support handheld devices and mobile technology
Ensure systems comply with information assurance policies
Support internal control assessments (MICT)
Maintain security posture in accordance with DoD standards
Participate in inspections and compliance reviews
Maintain TACLANE encryption devices for SIPR networks
Support Video Teleconference (VTC/SVTC) systems
Administer CES SharePoint sites and permissions
Submit and track service requests to communications units
Provide technical guidance to leadership on software and system needs

Required Qualifications

Active Secret Security Clearance
CompTIA Security+ certification (IAT Level II)
Minimum 3 years of IT system administration or support experience
Experience supporting enterprise IT environments
Strong troubleshooting skills across hardware, software, and networks
Experience with help desk operations and ticketing systems

Preferred Qualifications

Associate's degree in Computer Science or related field
Experience with NIPR/SIPR environments
Familiarity with ServiceNow or similar systems
SharePoint administration experience
Prior DoD or Air Force experience

Important Noticed:

This role is part of a proposal for the Nellis Air Force Base. Hiring is contingent upon the selection of the consultant. Selected candidates will be included in the proposal and must authorize the use of their resume for submission.

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FAQs About System Administration Support Specialist Jobs at E Logic

What is the work location for this position at E Logic?

This job at E Logic is located in Nellis Air Force Base, NV, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at E Logic?

Employer has not shared pay details for this role.

What employment applies to this position at E Logic?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at E Logic?

You can apply for this role at E Logic either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.