System Administrator 3

POSITION RESPONSIBILITIES

Note: All official drafts, documents and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate BPA manager or other federal personnel with the authority to do so.

With BPA Manager BPA technical lead oversight, use professional level skills/ knowledge to perform system administration of the following systems, including the following:

Configuring applicable software and systems, maintaining local documentation, installing/updating/removing software, applying change control processes and procedures, planning and preparing for future growth, troubleshooting and resolving technical issues, and performing system-related training for the following systems:

Virtualization Management, (VMware, Hyper-V, Nutanix, KVM).

VMware Virtual Machine, Hypervisor Management and Infrastructure deployment.

Software Defined Networking, i.e. VMWare NSX, Cisco ACI.

Antivirus, antimalware, and malicious code prevention.

Storage services, i.e. SAN, NAS & Virtual

Deploying virtual services using automation, i.e, Aria Automation, Terraform, Ansible.

Management of Windows Server & REHL operating systems.

Cyber Vulnerability Assessment and Mitigation Research.

Patch Management in an enterprise environment.

Windows infrastructure, i.e. active directory, group policy, PKI, et al

With BPA Manager oversight and approval provide the following support:

Research, test and draft / document standardized technical procedures for the deployment of computer hardware and associated operating systems; organize, store and dispose of superseded documents in accordance with Information Governance & Lifecycle Management (IGLM) standards.

Perform regular assessments of newly discovered vulnerabilities on a wide range of operational network devices, computer systems devices and various software packages. Document patch and vulnerability applicability assessments and recommend vulnerability mitigation options. Report any concerns to the BPA manager.

Implement, design, and maintain least privileged and role-based access control models.

Research, test and document standardized technical procedures for the deployment of computer hardware and associated operating systems for final review and approval by BPA manager /staff.

Respond to client support issues utilizing change management software to process and complete the tasks necessary for resolution of technical client issues; unusually complex issues may include involvement of the appropriate BPA manager or team lead.

Maintain files / filing system(s) in accordance with compliance requirements. File and disperse documents/letters as appropriate. Validate that all official records are accurately maintained for auditing purposes. Maintain file records in accordance with the Information Governance & Lifecycle Management (IGLM) standards and procedures.

Provide advice and recommendations for process / procedural changes that may become necessary due to system changes, upgrades, etc. to appropriate BPA manager / team lead / BPA stakeholders.

Provide input and recommendations to the BPA manager, technical lead and staff, regarding computer infrastructure decisions and create tasks to fulfill management-directed goals.

Support and assist the BPA team lead and North American Electric Reliability Corporation - Critical Infrastructure Protection (NERC-CIP) subject matter experts (SMEs) with implementing, analyzing, and reporting on the operational compliance of all Control Center cyber assets.

Develop, draft and recommend improvements to the Control Center's procedures and processes for compliance with BPA and NERC-CIP standards and policies.

Develop, draft and recommend improvements to the Control Center's procedures and processes for BPA's Grid Modernization project, as well as other capital and expense projects.

Assist BPA management with the implementation and promotion of approved operational compliance process improvement efforts, specifically as relates to the administration of the above referenced systems.

REQUIREMENTS

Education & Corresponding Experience (required on matrix)

A degree in Computer Science, Information Technology, or a directly related technical discipline is preferred.

With an Associate's or Bachelor's degree in applicable fields, 8 years of experience is required.

Without an applicable degree, 10 years of experience is required.

Experience must include direct work experience in Information Technology performing System Administration.

Experience includes a minimum combination of work-related experience, on-the-job training, and/or vocational training.

Required Technical Skills & Experience (required on matrix)

2 years' experience with the following:

Working knowledge and experience sufficient to successfully support, troubleshoot and maintain a virtualized compute environment.

Working knowledge and experience sufficient to successfully support, maintain, and troubleshoot enterprise Windows infrastructure using active directory, group policy, Powershell, and other Windows utilities.

Preferred Skills & Experience (optional on matrix)

Administration of virtualization technologies including VMWare, Hyper-V, Nutanix, KVM, etc.

Experience administering computer systems in a 24/7 high availability operational environment.

Administration and maintenance of network systems infrastructure management tools or systems including anti-virus, patch deployment, log management, software deployment and backup and recovery functions.

Experience in researching vulnerabilities and deploying security patches in a large IT infrastructure environment.

Experience with administering both network and host-based firewalls.

Experience troubleshooting LAN connectivity problems.

Experience using specific technologies such as Splunk, Remote Desktop Services, IIS, Wireshark, App-V, Tripwire, Trend Micro, LANDesk, Puppet Enterprises, Checkpoint Firewall, Veeam backup, Client and Cisco server hardware, KVM hardware

Knowledge of scripting languages such as PowerShell, Bash, Python.

Additional Requirements (not required on matrix)Valid U.S. Driver's License is required.