System Administrator III (Windows/Linux/VMWare)

• Enterprise Server & Infrastructure ManagementDesign, install, configure, patch, and maintain Windows and Linux servers and core services including Active Directory, DNS, DHCP, file/print, Exchange, SQL, storage, virtualization platforms (VMware/vSphere), and cloud‑integrated resources.
• Advanced Troubleshooting & Incident ManagementDiagnose and resolve complex hardware, software, and system issues; conduct root‑cause analysis; review logs; and produce System Incident Reports for production‑impacting events.
• Backup, Disaster Recovery & AvailabilityDevelop, execute, test, and validate backup and disaster recovery strategies for servers, Exchange, and SQL databases to ensure business continuity and data protection.
• Monitoring, Performance & AutomationImplement and operate monitoring solutions; analyze performance metrics; optimize capacity and resource utilization; and develop automation scripts (e.g., PowerShell) to improve reliability and operational efficiency.
• Security, Compliance & Lifecycle PlanningImplement security controls, patch management and compliance processes; perform capacity planning; recommend hardware upgrades; and manage vendor relationships, procurement documentation, and warranty tracking.
• Project Leadership & Customer SupportLead or contribute to infrastructure projects by facilitating meetings, documenting requirements, conducting feasibility studies and testing, preparing approval documentation, and supporting ITSM processes, helpdesk tickets, and stakeholder communications.

• Bachelor’s degree in Information Technology, Computer Science, or a closely related field (or equivalent professional experience)
• Minimum 5 years of hands‑on experience serving as a primary administrator for Windows and/or Linux server environments
• Minimum 2 years of experience administering VMware vSphere environments (vSAN experience strongly preferred)
• Strong expertise in server administration, troubleshooting, and production support for enterprise systems
• Demonstrated ability to analyze complex technical issues, perform root‑cause analysis, and implement effective solutions
• Proven ability to work independently, manage priorities, and deliver assignments and projects within defined scope and timelines

• Microsoft Windows Server and/or VMware vSphere/vSAN certifications
• Excellent written and verbal communication skills, with the ability to explain technical concepts to non‑technical audiences
• Strong planning, organization, and documentation skills with a track record of successful project delivery
• Collaborative mindset with the ability to work effectively in a team environment and interact professionally with internal and external customers

• Work Schedule: Scheduled hours may vary and are determined based on business and operational requirements within a three‑shift operation.
• 24/7 Operation: As this facility operates 24 hours a day, 7 days a week, the candidate must be available to provide coverage for different shifts (including nights, weekends, or holidays) from time to time as business needs dictate.

• Ownership & Accountability – Team members take pride in owning systems end‑to‑end, proactively resolving issues, and ensuring stability in a always‑on operational environment.
• Collaboration & Respect – We work cross‑functionally with peers, leadership, vendors, and customers, valuing clear communication and mutual respect across all shifts.
• Problem‑Solving Mindset – The team emphasizes logical analysis, root‑cause thinking, and well‑documented solutions over quick fixes.
• Continuous Improvement – We encourage learning, automation, knowledge sharing, and process refinement to improve reliability, security, and operational efficiency over time.

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