System Administrator Level 2
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Overview
Schedule
Full-time
Career level
Senior-level
Compensation
$100,000-$120,000/year
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
System Administrator Level 2IT / Infrastructure | Hanover, MD | Full TimePosition: System Administrator Level 2Location: Hanover, MDCategory: IT / Systems AdministrationSchedule: Standard Day Shift, Monday–FridayClearance Requirement: Active TS/SCI with Polygraph (required)Experience Requirement: Mid-Senior Level (10+ years)Compensation Range: $100,000 – $120,000 (based on experience)Position OverviewWe are seeking a System Administrator Level 2 to support the implementation, maintenance, and optimization of enterprise IT systems in a mission-focused environment. This role involves managing infrastructure across servers, storage, networking, and end-user systems while ensuring high system availability and performance.The System Administrator will provide both Tier 1 and Tier 2 support, troubleshoot complex system issues, and work closely with internal teams to maintain reliable and secure IT operations. This position requires strong technical expertise, problem-solving skills, and the ability to operate in a fast-paced, operational environment.Key Responsibilities
- Provide implementation, troubleshooting, and maintenance support for IT systems
- Manage day-to-day system operations, including monitoring, performance tuning, and issue resolution
- Provide Tier 1 (Help Desk) and Tier 2 (escalation) support for system and hardware issues
- Diagnose and resolve issues across client, server, storage, and network devices
- Assist users with accessing and utilizing IT systems
- Configure and manage UNIX/Linux and Windows operating systems
- Install, configure, and maintain operating system software and system components
- Monitor system performance and optimize resource utilization
- Perform system capacity analysis and planning
- Support escalation processes and communicate system status to stakeholders
- Troubleshoot hardware issues and coordinate resolution efforts
- Provide detailed analysis and feedback on escalated issues
- Active TS/SCI clearance with Polygraph
- Bachelor’s degree in Information Technology, Computer Science, or a related field
- OR equivalent relevant experience
- 10+ years of experience supporting IT systems and infrastructure
- Experience administering Windows and/or UNIX/Linux operating systems
- Strong troubleshooting skills across hardware, software, and network systems
- Experience providing Tier 1 and Tier 2 support in an enterprise environment
- Familiarity with system monitoring, performance tuning, and capacity planning
- Strong communication and documentation skills
- Ability to work effectively in a team-based environment
- Experience supporting enterprise-scale infrastructure environments
- Familiarity with virtualization technologies and distributed systems
- Experience with system automation or scripting (e.g., Bash, PowerShell)
- Knowledge of networking fundamentals and troubleshooting techniques
- Experience working in secure or mission-critical environments
- Paid Time Off: 15–25 days annually based on tenure, plus 11 paid holidays (never use-or-lose)
- Retirement: Up to 15% employer contribution to a 401(k) through match and profit sharing
- Medical Coverage: Free medical insurance for employees, with optional buy-up plans for dependents
- Dental & Vision: Employer-paid plans with optional enhancements
- Insurance Coverage: Employer-paid life insurance, AD&D, short-term disability, and long-term disability
- Flexible Spending Accounts: Healthcare and dependent care FSAs
- Tuition Reimbursement: Up to $36,000 per year for approved coursework
- Additional Benefits: Employee Assistance Program, wellness incentives, discount programs, virtual care, prescription savings, and travel support
- Performance-Based Rewards: Merit increases, performance bonuses, and referral bonuses
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FAQs About System Administrator Level 2 Jobs at TAP Engineering
What is the work location for this position at TAP Engineering?
This job at TAP Engineering is located in Hanover, MD, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at TAP Engineering?
Candidates can expect a pay range of $100,000 and $120,000 per year.
What employment applies to this position at TAP Engineering?
TAP Engineering lists this role as a Full-time position.
What experience level is required for this role at TAP Engineering?
TAP Engineering is looking for a candidate with "Senior-level" experience level.
What benefits are offered by TAP Engineering for this role?
TAP Engineering offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Holidays, Paid Vacation, 401k Matching/Retirement Savings, Tuition/Education Assistance, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at TAP Engineering?
You can apply for this role at TAP Engineering either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.