System EVS & Transport Dispatch- Portage Rd Office- Full Time, 3Rd Shift

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Location

BHG Bronson Healthcare Group 6901 Portage Road

Title

System EVS & Transport Dispatch- Portage Rd Office- Full Time, 3rd Shift

Under general supervision and according to established policies and procedures provides dispatch services to staff and managers of the System Environmental Services and Patient Transport departments. Communicate and collaborate with site-specific EVS and Patient Transport leadership team, as well as, the System Capacity Management Team. Organize and maintain the Epic EVS & Patient Transport command center and ensure proper patient throughput is achieved. Keep in constant communication with house managers, charge nurses, testing departments, and unit clerks to track room and patient priority. Use critical thinking to dispatch department resources to high-priority areas of the hospital. Run Epic productivity and quality reports daily, monthly, and yearly. Collect and report throughput data to EVS and the Patient Transport leadership and Capacity Command Center team.

• Work with Bronson Capacity Command Center (CCC) team members and leaders regarding clinical priorities and synchronization based on system needs.
• Collaborates with CCC operations and acute care leadership to identify process improvement strategies, reduce patient length of stay (LOS), trend delays, support quality initiatives and enhance patient safety

High school diploma or general education degree (GED) and 1-2 years of general healthcare experience required. EVS and/or Patient Transport experience is strongly preferred. Additional training is provided on the job

• Must be proficient with multiple standard business software(s) on a personal computer (i.e. Microsoft applications, staffing, payroll, and supply applications). Epic experience preferred. Additional training is provided on the job.
• Must be dependable and reliable
• Must be able to maintain both staff and patient confidentiality.
• Must be able to communicate effectively with others by phone, face-to-face, and in writing.
• Ensure patient throughput efficiency for Environmental Services and Patient Transport by utilizing EPIC and site-specific resources.
• Prioritize labor to critical duties/areas
• Run Epic Productivity and Turnaround time reports for Environmental Services and Patient Transport.
• Collaborate with other department members of the System Throughput Team.
• Communicate with site-specific Environmental Services and Patient Transport leadership teams and support staff.
• Delegate tasks to the proper individual(s).
• Work with the EPIC team to develop and evolve productivity reports.
• Other duties may be assigned
• The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects.
• Work which is constantly and exceptionally tiring mentally and/or visually. Conditions exist more than 90% of the work time.

Shift

12 Hour Night Shift

Time Type

Full time

Scheduled Weekly Hours

36

Cost Center

1515 Capacity Management (BHG)

Agency Use Policy and Agency Submittal Disclaimer

Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration.

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