System Support Specialist I
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Overview
Job Description
D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information
D.R. Horton, Inc. is currently looking for a Systems Support Specialist I for their Corporate IT Department. The right candidate will act as the key contact for user application provisioning and de-provisioning specific to selected FS applications. The Level 1 Specialist also provides user guidance and first level support by assisting in problem resolution or escalating when necessary.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Administer maintenance of third party vendor accounts for internal employees
- Conducts reviews of third party vendor account access
- Responds to user requests for information and assists in problem resolution
- Organizes and responds to requests received via email, direct phone calls or voice mails
- Records and documents problems and associated resolutions in Cherwell tracking system
- Escalates issues, as appropriate, to Level II or Level III Systems Support Specialists
Supervisory Responsibilities
This job has no supervisory responsibilities.
Education and/or Experience
One year certificate from college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
Not essential, however any mortgage related certificate, computer or IT certificate beneficial.
Other Qualifications
Must have the ability to work well with people from many different disciplines with varying degrees of technical expertise. Must have a zeal for customer service excellence. Must also be knowledgeable of PC applications such as MS Office.
Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:
Medical, Dental and Vision
401(K)
Employee Stock Purchase Plan
Flex Spending Accounts
Life & Disability Insurance
Vacation, Sick, Personal Time and Company Holidays
Multiple Voluntary and Company provided Benefits
Build YOUR future with D.R. Horton, America's Builder. #WeBuildPeopleToo
Education and/or Experience
One year certificate from college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
Not essential, however any mortgage related certificate, computer or IT certificate beneficial.
Other Qualifications
Must have the ability to work well with people from many different disciplines with varying degrees of technical expertise. Must have a zeal for customer service excellence. Must also be knowledgeable of PC applications such as MS Office.
Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including vision, medical and dental. Build YOUR future with D.R. Horton, America's Builder.
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Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
