Valley-Wide Health logo

System Technician (Level I Or II)

Valley-Wide HealthAlamosa, CO

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Overview

Schedule
Full-time
Education
Network (CCNA, CCNP, CCIE)
Career level
Senior-level
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Join Our Team at Valley-Wide Health Systems, Inc.

We're looking for a detail-orientated System Technician who is dedicated to ensuring the reliability, security, and efficiency of our technology systems.

What You'll Do:

  • Provide day-to-day support for workstations, printers, phones, and end-user applications
  • Respond to help desk requests and troubleshoot technical issues
  • Maintain and update computer equipment and peripherals
  • Support printing, scanning, and faxing functionality
  • Assist with hardware connectivity, including video conferencing and clinical devices
  • Perform routine maintenance and ensure systems are secure and protected
  • Maintain documentation for systems, processes, and support activities
  • Travel to Valley-Wide sites as needed

Level I:

  • Entry to early-career level role focused on foundational technical support
  • Provides basic troubleshooting and end-user support across systems and devices
  • Assists with workstation setup, deployments, and routine maintenance

Qualifications:

  • Associate's degree in computer technology or 1-2 years of related experience
  • Strong knowledge of workstation operating systems and peripherals
  • Customer service experience with ability to support end users

Level II:

  • Advanced role with greater independence and technical responsibility
  • Handles complex troubleshooting across hardware, software, and network systems
  • Supports infrastructure components, including servers, backups, and network configurations
  • Assists with system improvements and higher-level technical support

Qualifications:

  • Associate's degree in computer technology and 2-4 years of network/system support experience
  • Advanced troubleshooting skills across systems and infrastructure
  • Experience with Active Directory, security concepts, and network support preferred

Starting pay will be determined based on experience and placement at Level I or Level II.

Why Join Valley-Wide?

Valley-Wide Health Systems, Inc. is dedicated to providing high-quality, patient-centered healthcare to all individuals across our multi-county service area in southern Colorado. As a non-profit, Federally Qualified Health Center (FQHC), we offer premier primary and preventive care through our 34 service sites strategically located in rural communities.

We offer a comprehensive benefits package, including:

  • Free Health Insurance (additional plan options available)
  • Employer-paid Air Ambulance Coverage (MASA)
  • Employer-paid Basic Life, LTD, STD
  • Retirement Match
  • Health, Dental, Vision Insurance, HRA, FSA, DCA, Retirement Plan
  • Generous Paid Leave:
  • Vacation: 10 days accrued per year
  • Sick Leave: 12 days accrued per year
  • Holidays: 7 days per year + 3 Floating Holidays

For more information and to apply, visit our website: Valley-Wide Careers

Equal Opportunity Employer Statement: Valley-Wide Health Systems, Inc. is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, or any other status protected by law. All qualified applicants will receive equal opportunity, with hiring decisions based on job-related factors.

Employee Rights Under the Family and Medical Leave Act (FMLA) For more information on employee rights under FMLA, please visit: FMLA Employee Rights

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FAQs About System Technician (Level I Or II) Jobs at Valley-Wide Health

What is the work location for this position at Valley-Wide Health?
This job at Valley-Wide Health is located in Alamosa, CO, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Valley-Wide Health?
Employer has not shared pay details for this role.
What employment applies to this position at Valley-Wide Health?
Valley-Wide Health lists this role as a Full-time position.
What experience level is required for this role at Valley-Wide Health?
Valley-Wide Health is looking for a candidate with "Senior-level" experience level.
What education level is required for this job?
The education requirement for this position is Network (CCNA, CCNP, CCIE). Candidates with relevant qualifications or equivalent experience may also be considered.
What benefits are offered by Valley-Wide Health for this role?
Valley-Wide Health offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Holidays, Paid Vacation, Paid Sick Leave, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Valley-Wide Health?
You can apply for this role at Valley-Wide Health either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.