Systems Administrator II

ABOUT THE ROLE

CountryPlace Mortgage, a leading nationwide personal property, mortgage and commercial lender with headquarters in Plano, TX, is seeking a Systems Administrator II to help grow our Information Technology Department. This in-person role is in our Plano, TX office. The Systems Administrator II is responsible for the administration, configuration, maintenance, and optimization of core origination and servicing platforms, including ICE Encompass and ICE MSP/BlackKnight.

This role ensures high availability, data integrity, security, and compliance across all critical mortgage systems, supporting development, testing, and production environments. The Systems Administrator II partners with business, compliance, and vendor teams to ensure reliable integration and performance of mortgage technology solutions.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Administer, maintain, and monitor ICE Mortgage Encompass and MSP systems, including user access, configuration, and system performance
• Manage integrations between internal systems and external investor and partner systems such as Fannie Mae, Freddie Mac, Ginnie Mae, and Equifax eMortgage
• Review and test patches, and version upgrades in coordination with business stakeholders and vendors
• Maintain strong operational controls to meet FFIEC, Fannie/Freddie, and Ginnie Mae compliance requirements
• Perform routine system audits to ensure data accuracy, access security, and compliance with company policies
• Create and maintain technical documentation, runbooks, and system configuration guides
• Collaborate with security teams to ensure mortgage systems meet cybersecurity and data protection standards
• Troubleshoot and resolve complex system, integration, and performance issues
• Manage and monitor scheduled jobs, data feeds, and service interfaces between systems
• Participate in disaster recovery planning, testing, and response related to mortgage systems
• Provide escalation support for production incidents and mentor junior administrators and analysts
• Develop dashboards and reports using SQL and BI tool

POSITION REQUIREMENTS, CAPABILITIES, & SKILLS

• Excellent written, verbal, and interpersonal communication skills
• Strong attention to detail and accuracy
• Effective problem-solving and decision-making abilities
• Strong organizational and time management skills with the ability to prioritize and manage multiple tasks
• Demonstrated ability to identify, analyze, and resolve issues in a timely manner
• Strategic thinker with strong research and critical analysis skills
• Positive, professional, and customer-focused demeanor
• Self-motivated and proactive with a strong sense of ownership and urgency
• Ability to work independently and collaboratively in a team environment
• Skilled in cross-departmental communication and change management
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Project)
• Ability to interpret and apply published rules, regulations, and industry guidelines
• Experienced in integrating regulatory knowledge into business processes

MINIMUM QUALIFICATIONS

• BA/BS degree required in Business Administration, Finance, Accounting, or MIS
• 5-7 years of experience working as a Systems Administrator at a Finance company
• Manufactured housing experience preferred
• Master's Degree (preferred but not required)

WE OFFER

• Competitive Salary
• Medical/Dental/Vision Insurance
• Paid Holidays
• 401K Match
• Generous PTO
• FSA/HSA Plans
• Life /Disability/Accidental Insurance and much more!

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Local candidates only - relocation not available.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Cavco Industries and CountryPlace Mortgage are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment.