Systems Engineer (Business & Infrastructure Operations)

Systems Engineer (Business & Infrastructure Operations)

We are seeking a Systems Engineer to support federal government programs by designing, implementing, and maintaining complex IT systems and cloud-based infrastructure. This role is responsible for ensuring system reliability, scalability, and performance across data and analytics platforms, while supporting integration, deployment, and operational stability.

The ideal candidate will have experience working in AWS-based environments and supporting modern data platforms, with a strong focus on system integration, troubleshooting, and operational support.

Location

This is a hybrid role which may require occasional travel to the DC Metro area for onsite client meetings. Preference to candidates located within the Washington, DC Metro area.

If you accept this position, you should note that ICF does monitor employee work locations and blocks access from foreign locations/foreign IP addresses, and also prohibits personal VPN connections.

What You Will Do

• Design, implement, and maintain cloud-based systems and infrastructure within AWS environments
• Support system integration across applications, data platforms, and services to ensure seamless interoperability
• Manage and maintain development, test, staging, and production environments
• Monitor system performance, availability, and reliability, implementing improvements as needed
• Troubleshoot and resolve system, application, and infrastructure issues across environments
• Support software deployments and releases in coordination with DevSecOps and development teams
• Optimize system performance, scalability, and resource utilization
• Support data and analytics platforms, including Databricks, Tableau, and database systems
• Collaborate with technical teams, including architects, developers, and database administrators, to deliver integrated solutions
• Assist in configuration management, system upgrades, and patching activities
• Maintain system documentation, including configurations, processes, and operational procedures

What You Will Bring

• Bachelor's degree in Computer Science, Engineering, or a related field
• U.S. Citizenship required due to federal contract requirements
• Ability to obtain and maintain a Public Trust clearance
• Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years
• 3-5 years of experience in systems engineering, cloud engineering, or related technical roles

Preferred Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field (preferred)
• AWS Certifications (e.g., AWS Certified Solutions Architect- Associate or similar)
• 3+ years of hands-on experience with AWS services (e.g., EC2, S3, RDS, Lambda or similar)
• 3+ years of experience supporting system integration, configuration, and environment management
• 3+ years of experience troubleshooting and resolving system or application issues in production environments
• 2+ years of experience supporting deployments and release activities in cloud environments
• 2+ years of experience working with Linux-based systems and environments
• Experience working with databases such as PostgreSQL or Oracle
• Familiarity with data platforms such as Databricks, Tableau, or similar analytics tools
• Familiarity with monitoring tools (e.g., CloudWatch, Splunk, Grafana or similar)
• Familiarity with CI/CD tools (e.g., Git, Jenkins or similar)
• Strong problem-solving skills and ability to work in a fast-paced, collaborative environment

Professional Skills

• Strong communication skills with the ability to coordinate across technical teams and stakeholders
• Ability to manage multiple priorities and support system operations in a dynamic environment
• Experience working in client-facing environments with a focus on responsiveness and issue resolution
• Ability to support proigram delivery through timely issue resolution, reporting, and coordination
• Detail-oriented with a focus on system reliability, performance, and operational excellence

#Indeed

Working at ICF

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range- There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$98,187.00 - $166,919.00

Reston, VA (VA30)