Systems Engineer, Level 5 – Lab Manager
Independent SoftwareAnnapolis Junction, MD
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Overview
Education
Engineering (PE)
Career level
Director
Remote
On-site
Benefits
Paid Vacation
Job Description
What You Will Do: At Independent Software, as a System Engineer Level 5 (Lab Manager), you will serve as the Team Lead for a two-person contractor team responsible for supporting multiple machine rooms containing operational, mission-critical systems, as well as associated lab and communications spaces. You will oversee the day-to-day operation and maintenance of these environments, ensuring they remain secure, organized, operational, and compliant with agency standards.In this role, you will coordinate closely with System Administrators, Network Engineers, customers, Facilities personnel, vendors, and leadership to support hardware installations, equipment replacements, infrastructure needs, and system deployments. You will monitor power, space, and cooling requirements, manage physical access requirements, support rack and cabling activities, troubleshoot hardware and fiber issues, and help ensure the infrastructure is prepared for evolving mission and customer needs.Key Responsibilities:
- Lead daily operations and support of mission-critical machine rooms, lab, and communications spaces
- Maintain spaces and access lists in accordance with agency requirements
- Monitor power, space, and cooling needs and coordinate infrastructure upgrades with Facilities
- Support installation and decommissioning of racks, servers, network devices, and communications equipment
- Work JIRA tickets for hardware replacements and coordinate vendor warranty support
- Monitor machine room conditions and perform routine walkthroughs to identify equipment or infrastructure issues
- Rack, cable, install, and troubleshoot systems supporting operational deployments
- Maintain machine room drawings using Visio or similar tools
- Support fiber connectivity, testing, and troubleshooting
- Coordinate with customers, System Administrators, Network Engineers, Facilities personnel, leadership, and vendors
- Experience supporting agency machine rooms or similar mission-critical environments
- Experience racking and cabling systems for operational deployments
- Hands-on experience with hardware from vendors such as HP, Dell, Cisco, Arista, or Juniper
- Experience supporting and troubleshooting fiber connectivity
- Experience creating and updating machine room drawings using Visio or similar tools
- Strong communication, coordination, and problem-solving skills
- Experience managing or leading a team supporting machine rooms or communications spaces
- Experience supporting system build and deployment teams
- Experience working in an agency or contractor lab environment
- Bachelor’s degree in a Qualified Engineering Field or related discipline plus fifteen (15) years of Systems Engineering experience; OR
- High School Diploma or GED plus nineteen (19) years of general Systems Engineering experience; OR
- Master’s degree in a Qualified Engineering Field or related discipline plus thirteen (13) years of Systems Engineering experience; OR
- PhD in a Qualified Engineering Field or related discipline plus eleven (11) years of Systems Engineering experience.
- Must possess an active TS SCI with appropriate Polygraph to be considered for this role
- Support critical national security missions that matter
- Be part of a close-knit, employee-first culture where your voice is heard
- Expand your skills through ongoing training, mentorship, and career development
- Enjoy competitive compensation, generous benefits, and work-life balance
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FAQs About Systems Engineer, Level 5 – Lab Manager Jobs at Independent Software
What is the work location for this position at Independent Software?
This job at Independent Software is located in Annapolis Junction, MD, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Independent Software?
Employer has not shared pay details for this role.
What employment applies to this position at Independent Software?
The employer has not provided this information. This may be discussed during the hiring process.
What experience level is required for this role at Independent Software?
Independent Software is looking for a candidate with "Director" experience level.
What education level is required for this job?
The education requirement for this position is Engineering (PE). Candidates with relevant qualifications or equivalent experience may also be considered.
What benefits are offered by Independent Software for this role?
Independent Software offers Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Independent Software?
You can apply for this role at Independent Software either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.