Systems Support Tech 1
4P ConsultingAtlanta, Georgia
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Overview
Schedule
Full-time
Career level
Entry-level
Remote
Hybrid remote
Job Description
*Must be local to Metro Atlanta**Hybrid role*Job Description (General Summary):The Systems Support Technician will report to the Ga-Gateway and RACF (Resource Access Control Facility) Security Manager. Responsibilities of this position include provisioning, managing, and troubleshooting user access for the systems, applications, and databases controlled by the Georgia Department of Human Services (DHS), Office of Information Technology (OIT) as part of the DHS OIT Security team. These responsibilities extend across multiple platforms, including the Agency’s mainframe applications & data using RACF and other mainframe tools, plus critical applications hosted on Unix/Linux and Microsoft Windows operating environments across multiple State of Georgia agencies, including DFCS, DCSS, and DPH. Troubleshooting includes root-cause analysis, corrective action, and user help-desk support. May install and maintain personal computer hardware and software.Role and Responsibilities:• Create RACF IDs for all DHS Mainframe users. (Previous RACF experience required at least 1 year)• Provision, reset passwords, and troubleshoot issues for multiple key systems for the State of Georgia agencies.• Conduct periodic (normally quarterly) re-certification of all users, including Ga-Gateway, Uniform Accounting System (UAS), Support Tracking Accountability and Recovery System ($TARS), Electronic Payment Processing Information Control (EPPIC), Electronic Benefits Transfer (EBT), and Energy Assistance System (EAS).• Periodically (normally 60 or 90 days) identify and remove inactive users.• Enforces and communicates to system users the security policies and guidelines necessary to meet state and federal requirements for system access.• Assist with the state and federal audit processes.• Create and run queries to produce ad-hoc reports from application data as needed.Core Competencies:1. Ability to work effectively with a diverse project team in a highly visible, fast paced and changing project environment with aggressive timelines.2. Ability to work effectively with personnel at multiple levels of the organization.3. Ability to work effectively as a dedicated team member; ability to effectively and accurately communicate. with other team members.4. Excellent oral, written, presentation and interpersonal communication skills.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Systems Support Tech 1 Jobs at 4P Consulting
What is the work location for this position at 4P Consulting?
This job at 4P Consulting is located in Atlanta, Georgia, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at 4P Consulting?
Employer has not shared pay details for this role.
What employment applies to this position at 4P Consulting?
4P Consulting lists this role as a Full-time position.
What experience level is required for this role at 4P Consulting?
4P Consulting is looking for a candidate with "Entry-level" experience level.
What is the process to apply for this position at 4P Consulting?
You can apply for this role at 4P Consulting either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.