Table Games Supervisor
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$29+/hour
Job Description
JobID: 84618
Category: Casino
JobSchedule: Full time
Posted Date:
JobShift:
:
The Table Games Supervisor leads the Table Games Dealer teams to create continuous improvement in the service for our guests. The Table Games Supervisor also helps to protect game integrity and compliance with internal controls and Maryland Lottery Gaming Control Commission regulations.
- High school diploma or GED is required
- 5+ years experience in Table Games, preferably in a supervisor's role.
- Excellent employee and customer service skills are essential
- Must enjoy entertaining and communicating with the public
- Excellent math skills and the ability to multi-task
- From $28.85 hourly
- Bi-Weekly Pay Dates
- PTO, 401(k), Medical, Dental, Vision, Life & Disability Insurance
- Leads and supports table games dealers in order to create legendary customer service.
- Ensures table games dealers have the training, tools and mindset to enable them in their positions as service professionals.
- Leads the table games dealer team in a way that creates continuous improvements in the employee experience.
- Ensures operational and game integrity.
- Tracks guest play and relays all pertinent information to immediate Supervisor
- Settles minor disputes in a professional and timely manner
- Handles guest concerns quickly and efficiently
- Executes changes in table games limits to meet the customer demand and needs of the business
- Informs Pit Manager and Surveillance team of unnatural or irregular play
- Maintains bank floats
- Reports significant cash and cheque transactions
- Verifies issuance of credit after all necessary signatures are confirmed
- Verbally informs Pit Manager of disputes on game
- Knows and abides by Maryland Lottery Gaming Control Commission regulations, internal controls and company policies and procedures
- Leads and supports table games dealers in order to create legendary customer service.
- Ensures table games dealers have the training, tools and mindset to enable them in their positions as service professionals.
- Leads the table games dealer team in a way that creates continuous improvements in the employee experience.
- Ensures operational and game integrity.
- Tracks guest play and relays all pertinent information to immediate Supervisor
- Settles minor disputes in a professional and timely manner
- Handles guest concerns quickly and efficiently
- Executes changes in table games limits to meet the customer demand and needs of the business
- Informs Pit Manager and Surveillance team of unnatural or irregular play
- Maintains bank floats
- Reports significant cash and cheque transactions
- Verifies issuance of credit after all necessary signatures are confirmed
- Verbally informs Pit Manager of disputes on game
- Knows and abides by Maryland Lottery Gaming Control Commission regulations, internal controls and company policies and procedures
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Table Games Supervisor Jobs at Caesars Entertainment Corporation
What is the work location for this position at Caesars Entertainment Corporation?
This job at Caesars Entertainment Corporation is located in Baltimore, MD, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Caesars Entertainment Corporation?
Candidates can expect a pay range of $28.85 (per hour).
What employment applies to this position at Caesars Entertainment Corporation?
Caesars Entertainment Corporation lists this role as a Full-time position.
What experience level is required for this role at Caesars Entertainment Corporation?
Caesars Entertainment Corporation is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Caesars Entertainment Corporation?
You can apply for this role at Caesars Entertainment Corporation either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.