Talent Acquisition Manager

Critical MassSan Jose, CA

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Overview

Schedule

Full-time

Career level

Director

Remote

On-site

Benefits

Career Development

Job Description

About the Role

Critical Mass is seeking a strategic Talent Acquisition Manager to lead and scale our recruitment efforts across Latin America, with a primary focus on Costa Rica and expanded reach into Colombia. This is a key role responsible for developing and executing regional hiring strategies, fostering strong partnerships with internal and external stakeholders, and driving the success of a high-performing LATAM recruitment team.

You'll work in a dynamic, creative environment where innovation and collaboration are valued, and where building exceptional teams directly impacts our regional growth.

What You'll Own

Develop Regional Strategy – Create and execute talent acquisition strategies tailored to local LATAM market dynamics while aligning with global business goals. Think strategically about candidate pipelines and market positioning.
Build Strong Candidate Pipelines – Source talent proactively through networking, direct outreach, and modern recruitment tools. Develop deep knowledge of key talent markets and channels across the region.
Partner Strategically – Work closely with business leaders across functions to understand hiring needs, provide talent insights, and influence hiring decisions at all organizational levels.
Lead and Mentor Your Team – Coach and develop LATAM-based Talent Acquisition Associates. Foster a collaborative culture that emphasizes growth, performance, and continuous improvement.
Track and Optimize Performance – Monitor recruitment KPIs, report on progress against hiring goals, and identify market trends to improve team effectiveness and inform strategy.
Manage Our ATS – Ensure effective use of our Applicant Tracking System, including job postings, candidate lifecycle management, and data accuracy to support scalable processes. Currently we use Greenhouse but will be shifting to Workday in the New Year, so experience in Workday would be an asset.
Champion Employer Branding – Build Critical Mass's reputation as an employer of choice across digital agency talent networks in LATAM.

What You Bring

5+ years of full-cycle recruitment experience, preferably in high-growth or digital agency environments
3+ years of experience leading and scaling recruitment teams across geographies
Deep understanding of the LATAM talent market, including sourcing channels, cultural nuances, and employment landscape
Fluency in both English and Spanish (written and verbal)
Strong stakeholder management skills and ability to influence at all organizational levels
Proficiency with Applicant Tracking Systems - Greenhouse and Workday
Strategic mindset with strong analytical and communication skills
Genuine passion for building teams and developing talent

Critical Mass is an equal opportunity employer. Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.comandus.greenhouse-mail.io.We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you.We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based:https://www.consumer.ftc.gov/articles/job-scams#avoid• If Canada based:https://www.canada.ca/en/services/finance/consumer-affairs.html• If U.K. based:https://www.gov.uk/consumer-protection-rights• If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx

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FAQs About Talent Acquisition Manager Jobs at Critical Mass

What is the work location for this position at Critical Mass?

This job at Critical Mass is located in San Jose, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Critical Mass?

Employer has not shared pay details for this role.

What employment applies to this position at Critical Mass?

Critical Mass lists this role as a Full-time position.

What experience level is required for this role at Critical Mass?

Critical Mass is looking for a candidate with "Director" experience level.

What benefits are offered by Critical Mass for this role?

Critical Mass offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Critical Mass?

You can apply for this role at Critical Mass either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.