Talent Acquisition Manager

Classification: Exempt

Reports to: Senior Human Resources Director

Department: Human Resources

Location: Boston, onsite

About Vitra Health

Vitra Health is a mission-driven healthcare organization committed to improving the quality of life for individuals and families across Massachusetts. Through innovative home- and community-based services, Vitra supports aging adults, people with disabilities, and individuals with complex care needs— supported by a Nurse, and Case Manager, Vitra ensures clients receive compassionate, personalized, and dignified care.

To help share our mission and expand our community impact, Vitra Health is seeking a Talent Acquisition Manager who is passionate about community engagement and helping people access the care and resources they deserve.

The Opportunity

In collaboration with the Senior Director of Human Resources & Talent Acquisition, the Talent Acquisition Manager is responsible for designing and executing modern, data-informed recruiting strategies in a fast-paced healthcare environment. This role leads full-cycle recruiting across the organization — job design, sourcing, screening, interviewing, and onboarding — with a strong emphasis on proactive outreach to passive talent rather than reliance on inbound applications. The position also owns hiring process improvement, the candidate and hiring manager experience, employer brand in the digital marketplace, and the development of a high-performing recruiting team.

Key Responsibilities

• Proactively source, identify, and engage active and passive talent through LinkedIn Recruiter, Indeed, professional networks, alumni and referral networks, community partnerships, and niche healthcare job boards
• Lead full-cycle recruitment for a variety of roles, including senior and executive-level positions
• In collaboration with the Senior Human Resources Director, develop and execute creative talent acquisition strategies to build a strong candidate pipeline
• Partner with hiring managers to understand staffing needs, create job descriptions, and implement effective sourcing strategies
• Drive a candidate-centric approach to ensure a positive experience throughout the hiring process
• Provide recommendations and implement best practices to improve recruiting, interviewing, and onboarding processes, including structured interview guides and consistent evaluation criteria
• Own recruiting metrics and dashboard reporting — time-to-fill, source effectiveness, pipeline conversion, offer acceptance, quality of hire, and new-hire retention — and provide regular updates to leadership
• Coach, mentor, and develop the recruiting team, supporting their professional growth
• Own and grow Vitra Health's employer brand across LinkedIn, Indeed, Glassdoor, and other review and social platforms; partner with internal marketing on recruitment campaigns and employee-generated content
• Build strong, collaborative relationships with hiring managers and leadership
• Identify and leverage new sourcing channels for active and passive candidates
• Build and maintain long-term talent pipelines and talent communities for recurring and hard-to-fill roles, so that hiring does not begin from zero each time a vacancy opens
• Develop high-volume and continuous-hiring strategies for frontline clinical and caregiving roles, including community sourcing, referral programs, and hiring events
• Ensure recruiting practices comply with employment law, MassHealth and Medicaid workforce requirements, background check and credentialing standards, and internal audit requirements
• Monitor labor market, compensation, and competitor hiring activity, and advise leadership on where Vitra Health is positioned to win or lose talent
• Evaluate candidates through interviews, reference checks, and alignment with role requirements
• Support continuous improvement of hiring practices, compensation awareness, and overall organizational attractiveness
• Participate in special projects and additional duties as needed
• Serve as a brand ambassador for Vitra, reflecting our vision, mission, and values.
• Show genuine interest and compassion for the communities we serve and commitment to the diversity of our clients and team members.
• Mentor and support team members.

Foster a Culture of Customer Service and Commitment to Quality Care

What we are looking for:

• 7+ years of progressive Talent Acquisition experience, including team leadership, with a proven track record of executing effective recruiting strategies
• Bachelor's degree in Human Resources, Communications, Business, or a related field required
• Strong knowledge of recruiting best practices and employment processes
• Demonstrated proficiency with LinkedIn Recruiter and professional social platforms, including Boolean and X-ray search, InMail outreach, talent pipelining, and building a personal and organizational presence that attracts candidates
• Experience with Applicant Tracking Systems (ATS), CRM or talent pipeline tools, and Microsoft Office Suite; comfort adopting AI-assisted sourcing and screening tools with appropriate human oversight
• Experience with recruiting analytics, metrics, and dashboard reporting, and the ability to translate data into hiring strategy
• Strong data analysis skills with the ability to build, track, and interpret recruiting KPIs, identify trends, and translate findings into actionable hiring strategy and executive-level reporting
• Demonstrated leadership skills with the ability to motivate and develop a high-performing team
• Excellent written and verbal communication skills with strong attention to detail
• Highly organized with the ability to manage multiple priorities in a fast-paced environment
• Collaborative, high-energy team player with a passion for talent acquisition
• Bilingual or multilingual abilities are a plus
• Experience recruiting in healthcare, home care, human services, or another licensed or credentialed workforce strongly preferred
• Working knowledge of employment law and compliance requirements as they apply to sourcing, interviewing, and hiring
• Comfort operating in a hybrid candidate market where speed of response, transparency, and candidate experience directly determine offer acceptance

Work Environment and Physical Requirements

• Office-based work in a clean well-lit environment with fluctuating temperatures near others.
• Client-facing field staff and community liaisons require frequent travel to client homes or community settings; ability to drive safely; work in client homes may involve varying temperatures, odors, allergens, pets, and other environmental factors.
• Requires substantial periods of repetitive work utilizing a computer, monitor, keyboard, and mouse.
• Requires lifting and carrying equipment and supplies weighing up to 35 pounds; requires pushing and pulling equipment and supplies weighing up to 35 pounds; requires walking and standing; requires frequent sitting more than 75% of the workday; requires the ability to negotiate stairs; requires visual acuity and manual dexterity to operate equipment.
• Employer sponsored health Insurance with a generous employer match.
• Dental and Vision Benefits.
• Supplemental Benefits
  • Life, Accident, Critical Illness and Disability Insurance.
• 401K with a 5% company match.
• Accrued Paid-Time-Off.
• Ten company paid holidays.
• Wellness Benefits.
• Tuition Reimbursement.
• Supportive team structure and company culture with a focus on work/life balance.

Perks and Benefits:

Vitra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Employee signature below constitutes the employee's understanding of the requirements, essential functions and duties of the position.

Employee__________________________________                    Date_________________________