Talent Acquistion Lead, Operations- AZ Hybrid

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. 

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

As a strategic recruiting leader who thrives in a fast-paced, high-volume environment, at Hims & Hers the Talent Acquisition Lead serves as a critical partner to our onsite Pharmacy and Fulfillment Center leadership teams.

In this role, you won't just sit on the sidelines—you will lead by example. You will split your time between driving strategic recruiting initiatives, coaching a small but dedicated TA team, and managing a requisition load to support Pharmacist hiring for our site. You will be the architect of our hiring plans, the owner of our data and reporting, and the champion for creating a streamlined, efficient candidate experience.

You Will:

• Strategic Business Partnership: Act as the primary TA consultant for Pharmacy and Fulfillment Center leadership. Align hiring strategies with operational goals, anticipate talent shortages, and build proactive pipelines while developing market intelligence in the Gilbert/Mesa, AZ area

• Team Leadership & Coaching: Oversee, mentor, and develop a small team of recruiters/specialists. Foster a collaborative environment, conduct performance touchpoints, and remove roadblocks for your team and leaders

• Full-Cycle Recruitment: Personally manage a full-cycle req load for key, specialized, or pharmacist roles within the facility, demonstrating recruiting excellence and proper pipelining

• Process Optimization: Partner heavily with the entire Operations Talent Acquisition Team and cross-functional stakeholders to audit, streamline, and scale our hiring workflows to maximize efficiency and be candidate/customer obsessed

• Data-Driven Decisions: Own TA reporting dashboard and analytics for your site. Leverage data (e.g., funnel metrics, turnover trends, time-to-fill) to build accurate hiring plans and regularly present insights to executive leadership

• Strategic Initiatives: Design and execute localized talent attraction strategies, including community partnerships, college relations and hiring events

• AI Strategy & Tool Adoption: Strategically leverage AI tools in recruitment to maximize capacity, streamline time-consuming administrative tasks, and enhance overall recruiting capabilities

You Have:

• Experience: Minimum of 12+years of full-cycle talent acquisition experience, with at least 2+ years in a formal leadership, team lead, or supervisory role

• Industry Background: Proven track record of success in a Pharmacy, Healthcare, or High-Volume Fulfillment/Manufacturing/Logistics environment is highly preferred

• Strategic Mindset: Demonstrated experience building headcount models, forecasting hiring plans, and partnering directly with operational business leaders

• Analytical Skills: Strong capability in leveraging TA metrics and ATS reporting to drive strategy and influence stakeholders

• Tools: Proficiency with modern Applicant Tracking Systems (ATS) (e.g., Ashby, Workday, Greenhouse, on-site in a hybrid capacity each week at our New Albany facility to maintain close partnership with operations

• Location: Ability to work on-site in a hybrid capacity each week at our Gilbert/Mesa facility to maintain a close, active partnership with operations

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles

• Unlimited PTO, company holidays, and quarterly mental health days

• Comprehensive health benefits including medical, dental & vision, and parental leave

• Employee Stock Purchase Program (ESPP)

• 401k benefits with employer matching contribution

• Offsite team retreats

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.