Talent & Agent Operations Cooridnator

Coldwell Banker PremierHarrisonburg, Virginia

$17 - $20 / hour

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Overview

Schedule

Full-time

Career level

Entry-level

Compensation

$17-$20/hour

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Talent & Agent Operations Coordinator

Location: Harrisonburg, VA

Company: Coldwell Banker Premier

Employment Type: Full-Time

Position Summary

Coldwell Banker Premier is seeking a detail-oriented and highly professional Office & Agent Operations Coordinator to support daily office operations while serving as the primary point of contact for agents, clients, and visitors. This is a cross-functional position that collaborates with leadership and operational teams across multiple offices within the Mid-Atlantic region. The role reports directly to the Vice President of Talent Attraction and the Area Manager and serves as the first level of operational support for sales associates in a fast-paced environment.

Core Responsibilities - MUST HAVE

Recruiting / Talent Support (Non-Negotiable)

1–2 years of hands-on recruiting experience, ideally including:

Candidate outreach (calls, emails, LinkedIn, Internal systems)

Pre-screening interviews
Scheduling interviews with leadership
Tracking candidates in spreadsheets or an ATS

Office Operations & Office Management

Serve as the primary point of contact for the Milford office, professionally welcoming agents, clients, and visitors

Manage incoming calls, correspondence, and general office communications

Serve as the first level of support for sales associate questions, escalating issues as appropriate

Maintain a professional, organized, and efficient office environment

Agent Onboarding, Offboarding & Administration

Coordinate the onboarding of new real estate agents, including documentation, system setup, and orientation

Manage agent offboarding (de-hiring) processes in compliance with company and regulatory requirements

Set up and maintain agent compensation plans and related records

Coordinate agent insurance enrollment, changes, and documentation

Maintain accurate, confidential, and compliant agent records

Recruiting & Talent Support

Conduct outreach to prospective real estate agents

Pre-screen candidates and coordinate interview scheduling

Maintain recruiting pipelines and tracking spreadsheets

Support recruiting initiatives across the Mid-Atlantic region

Sales, Listings & Transaction Support

Maintain listings and sales records in company systems

Process commission checks and related documentation accurately and timely

Assist with transaction-related administrative processes

HR, Compliance & Regional Coordination

Provide administrative support for HR-related functions, filings, and compliance documentation

Assist with insurance-related filings and record maintenance

Collaborate cross-functionally with other Coldwell Banker Premier offices

Ensure accuracy, organization, and confidentiality of records

Issue Management & Communication

Receive, document, and route agent or client concerns and complaints

Support leadership with follow-up documentation and issue resolution

Qualifications

1-2 years of recruiting or candidate pre-screening experience required

Administrative, office operations, or HR support experience preferred

Ability to multi-task effectively in a fast-paced environment

Comfortable conducting outreach, pre-screening candidates, and scheduling interviews

Strong organizational skills with attention to detail

Proficiency in Microsoft Excel and/or Google Sheets

Excellent verbal and written communication skills

Ability to handle sensitive and confidential information with discretion

Benefits

401(k)
Health, dental, and vision insurance
Paid vacation
Retirement plan

Salary up $19.50

Contact Information: Teresa Bratcher, Vice President of Talent Attraction

Phone: 937-287-6083

Email: teresabratcher@premiermove.com

Additional Information

This position description is only meant to be a representative summary of the duties and responsibilities performed by incumbents of this position. Incumbents may be requested to perform tasks other than those stated in this description. The company reserves the right to revise or change this job description as the need arises.

Compensation: $17.00 - $19.50 per hour

"Our core values are pretty simple, just do the right thing."

Steve DuBrueler, Founder & CEO of Coldwell Banker Premier

Globally Known. Locally Owned

Coldwell Banker Premier is a powerhouse in the Mid-Atlantic. We are a real estate firm with 17 offices and over 250 agents. Although we are widespread, our offices are very community-focused and function like small companies. Each office has their own unique culture that's mae possible by the collaboration of our agents, brokers, and staff.

We are licensed in VA, WV, MD, NC, PA, DE, and DC.

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FAQs About Talent & Agent Operations Cooridnator Jobs at Coldwell Banker Premier

What is the work location for this position at Coldwell Banker Premier?

This job at Coldwell Banker Premier is located in Harrisonburg, Virginia, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Coldwell Banker Premier?

Candidates can expect a pay range of $17–$19.5 per hour for this role.

What employment applies to this position at Coldwell Banker Premier?

Coldwell Banker Premier lists this role as a Full-time position.

What experience level is required for this role at Coldwell Banker Premier?

Coldwell Banker Premier is looking for a candidate with "Entry-level" experience level.

What is the process to apply for this position at Coldwell Banker Premier?

You can apply for this role at Coldwell Banker Premier either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.