Talent Development Specialist

• Provide trauma-informed, strength-based, and culturally competent services aligned with the organization’s mission and values.
• Tailor bundled services to meet the unique needs of each family, promoting holistic support.
• Maintain a safe, clean, and professional environment while responding promptly and effectively to customer needs.
• Assess job seekers for employment barriers, WIOA eligibility, and basic needs; provide resume assistance, mock interviews, and career coaching.
• Facilitate skill-building sessions and group workshops, submit training requests, and offer follow-up support.
• Conduct community and employer outreach to promote services, recruit participants, and distribute up-to-date marketing materials.

• 1 year of experience in managing a caseload of customers with regular frequency of communication and case notes. 
• 1 year of customer service experience.
• Attention to detail in data entry and accurate recording of events and correspondence with customers. 
• Ability to conduct outreach, both to large audiences and one-on-one, to get customers to commit to and engage in program activity. 
• Must possess a strong commitment to Brighton Center's Core Values. (These can be found in our company profile and on our website.).

• Generous Vacation and Sick Leave.
• 11.5 Paid Holidays.
• Childcare Discount.
• Agency Life and Long-Term Disability Insurance.
• Professional Development.
• Education Awards.

Brighton Center wraps a community of support around individuals and families by tackling the issues that prevent people from becoming self-sufficient, removing the barriers they face, and creating hope so that goals can be achieved and dreams realized. From our modest beginnings in 1966, we have grown to provide a wide range of programs and services, which include meeting basic needs, adult and early childhood education, youth services, housing & financial wellness, workforce development, substance abuse recovery for women, and neighborhood-based programs.