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Tax Preparation Support Manager

Jackson HewittOrlando, Florida

$50,000 - $70,000 / year

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Overview

Schedule
Flexible-schedule
Full-time
Career level
Director
Remote
Option for remote
Compensation
$50,000-$70,000/year

Job Description

Benefits:
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Flexible schedule
About the Role:
Our Jackson Hewitt franchise is looking for a driven and detail-oriented Tax Preparation Support Manager to join our team in central Florida! In this leadership role, you'll play a key part in guiding tax professionals and ensuring clients receive accurate, efficient, and friendly tax preparation services. If you're passionate about taxes and love leading a team, this is the opportunity for you!
Responsibilities:
  • Oversee and support tax preparation staff to ensure accuracy, compliance, and quality service
  • Train, mentor, and develop tax preparers on current tax laws, procedures, and best practices
  • Manage daily office operations and ensure smooth workflow during peak tax season
  • Review completed tax returns for accuracy and IRS compliance
  • Resolve client inquiries, concerns, and escalated tax-related issues professionally
  • Monitor team performance and provide coaching and feedback to drive productivity
  • Ensure adherence to Jackson Hewitt's policies, procedures, and quality standards
Requirements:
  • Prior experience in tax preparation, accounting, or a related financial field
  • Previous supervisory or management experience preferred
  • Strong knowledge of federal and state tax codes and IRS regulations
  • Excellent communication, leadership, and interpersonal skills
  • Ability to thrive in a fast-paced, seasonal work environment
  • Proficiency with tax software and basic computer applications
  • PTIN (Preparer Tax Identification Number) required or ability to obtain one
About Us:
Jackson Hewitt is one of the nation's largest and most trusted tax preparation service providers, with decades of experience helping millions of Americans navigate tax season with confidence. Clients love us for our accuracy, affordability, and personalized service — and employees love working here for our supportive culture, flexible schedules, and opportunities for growth. Join a team that's dedicated to making a real difference in people's financial lives!  We are a growing franchise with significant success the last few years, including franchise of the year for Jackson Hewitt.

Flexible work from home options available.

Compensation: $50,000.00 - $70,000.00 per year

PTIN Certification: Yes

By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee’s job application process is specific to that franchisee and will not be communicated to any other entity.

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FAQs About Tax Preparation Support Manager Jobs at Jackson Hewitt

What is the work location for this position at Jackson Hewitt?
This job at Jackson Hewitt is located in Orlando, Florida, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Jackson Hewitt?
Candidates can expect a pay range of $50,000 and $70,000 per year.
What employment applies to this position at Jackson Hewitt?
Jackson Hewitt lists this position under the following employment categories:
  • Flexible-schedule
  • Full-time
What experience level is required for this role at Jackson Hewitt?
Jackson Hewitt is looking for a candidate with "Director" experience level.
Does Jackson Hewitt allow remote work for this role?
Yes, this position at Jackson Hewitt supports remote work, giving candidates the flexibility to work outside the primary office location.
What is the process to apply for this position at Jackson Hewitt?
You can apply for this role at Jackson Hewitt either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.