Team Lead, Payment Processing

Job Title: Payment Processing Team Lead

Location: Remote/Hybrid - USA

Reports to: Payment Processing Manager

Department Name: Accounting

Job Type: Full Time, Non-Exempt

Compensation: Starting at $22/hour (Actual compensation is commensurate with job related knowledge, skills, experience, etc.)

Position Summary

The Payment Processing Team Lead is responsible for overseeing daily payment operations and supporting workflow execution across the team. This role leads key processes related to safeguarding, monitoring, and reconciliation of the organization's credit card activity.

Reporting to the Payment Processing Manager, the Team Lead ensures payments are processed accurately, timely and in compliance with established policies and controls. The role supports team productivity, addresses & resolves escalations, and manages priority and complex payment requests received through CRM system, while helping to maintain consistency and efficiency in day-to-day operations.

Essential Duties & Key Responsibilities

• Input general and administrative related vendor invoices into the general ledger recording the AP and the expense. Ensure that expenses are properly approved, authorized to pay and are coded to the correct general ledger account on the same day of payment.
• Execute payment runs for general and administrative expenses on a bi-weekly or weekly basis.
• Manage and triage the CRM queue containing critical payment requests, ensuring items are reviewed, prioritized, and resolved within required timeframes.
• Coordinate daily team workflows, helping distribute tasks and ensuring timely completion of payment‑related activities.
• Prepare and ensure complete and accurate reconciliation of the organization's credit card accounts on a daily basis.
• Assist in preparing payment batches for ACH, checks, wire transfers, and other payment methods, ensuring completeness and compliance with internal controls.
• Issue payment runs to vendors via checks, ACH, E-Check, and SUA.
• Ensure that accounts payables are getting paid in a timely manner and that the ageing within accounts payables are no greater than the due date of the invoice.
• Research and respond to vendor requests for information by monitoring the AP Invoices and inquiries from vendors.
• Serve as the primary escalation point for issues related to credit card payments, complex vendor concerns, or urgent payment discrepancies.
• Partner with Accounting, Finance, Customer Service, and other internal teams to investigate and resolve transactional issues.
• Create, update, and maintain operational and financial reports in Excel, utilizing intermediate‑level functions (e.g., pivot tables, formulas, reconciliations).
• Support leadership with data analysis and periodic reporting to identify trends, needs, and improvement opportunities.
• Monitor and maintain the organization's Concur portal by reviewing and reconciling expenses on credit card back to expenses within Concur.
• Assist in month end closing.
• Ability to travel and/or work onsite as needed.
• Performs other duties as assigned or apparent.

Supervisory Responsibilities:

• This job has no supervisory responsibilities.

Experience & Qualifications:

• High School Diploma required.
• Bachelor's degree in Accounting or Finance is preferred.
• Ability to read and interpret documents such as complex invoices and reports.
• Ability to write routine reports and correspondence.
• Ability to speak effectively with employees of organization.
• Highly detail oriented and organized in work and ability to meet assigned deadlines.
• Ability to act and operate independently.
• Proficiency with email and Microsoft Office applications, particularly Excel.
• Ability to work cooperatively and collaboratively with all levels of employees, and management to maximize performance, creativity, problem solving, and results.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• A proactive, can-do attitude with a willingness to take ownership of tasks and drive them to completion.
• Travel and/or onsite work will be on an as needed basis

Physical Demands and Working Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

• While performing the duties of this job in a home office setting, the employee is regularly required to work on a computer for extended periods of time.
• Frequent use of a computer requires fine motor skills and hand-eye coordination.
• Ability to sit for extended periods while working from home or a designated workspace.
• Ability to perform tasks that require sustained attention and focus.
• Occasional lifting of materials up to 25 pounds.
• Travel to attend team meetings may be required.
• To facilitate working from home, and as a requirement for this role, the employee must provide reliable internet connection with sufficient bandwidth to execute all job functions and technology setup conducive to remote work. The company laptop will be provided.
• A quiet, distraction-free workspace is required for maintaining productivity.
• Collaboration with team members may occur through virtual meetings and communication platforms.

About Rubicon

Rubicon is a leading provider of technology-based waste and recycling solutions for waste generators, helping them to understand, manage, and reduce waste. We provide multi-location businesses with an all-in-one waste and recycling solution, offering deep insights into your waste streams to enable informed decision-making and actions across all your locations. We help customers achieve sustainability goals with tailored zero waste solutions, leveraging our longstanding relationships with more than 8,000 vendors and hauler partners.

Rubicon is an Equal Employment Opportunity Employer. We also maintain a Drug-Free Workplace.

Rubicon is committed to sustainability and will rely on all employees to serve as an advocate for Environmental Social and Governance (ESG) both internally and externally to help grow the Company's ESG objectives.

• Environment: Contribute, measurably, to Rubicon's carbon reduction goal and circular economy efforts
• Social: Support Rubicon's efforts to cultivate/promote racial and gender equity
• Governance: Advance Rubicon's commitment to best-in-class governance practices