Team Lead – Inbound and Inventory Coordination

• Auditing of outbound shipments for accuracy and adherence to customer order requirements
• Maintain inventory accuracy utilizing exception and preventative control methods
• Investigation, tracking, and reporting of inventory returns, order discrepancies, and damaged goods reported by customers as well as providing recommendations
• Prepare inspection records as needed when quality of merchandise is questioned
• Analysis and reporting of processes and controls related to stocking and receiving to facilitate the delivery of first-quality product in a timely manner
• Verify physical inventory counts of products through cycle counts of assigned aisles utilizing warehouse management system
• Lead annual end of the year physical inventory count
• Monitor negative inventory and ensure it is researched and corrected on a timely basis
• Identify and propose solutions for inventory issues and resolutions, such as out-of-stock inventory, damages, and discrepancies
• Creation and modification of warehouse and operational procedural documentation; complete quality assurance processes and systems, as needed, for Corrective Actions and Recalls
• Manage and drive customer Non-Compliance program including investigation, tracking and reporting of non-compliance incidents, program status, and forecasted outlook
• Proactively investigate all instances of non-compliance, potential chargebacks and fines by accessing customer portals; working in conjunction with Sales, Finance, and Operations to identify root cause and implement appropriate countermeasure
• Assist in the evaluation of new product sourcing to ensure compliance with all company and regulatory requirements
• 1^st Article Inspection of newly sourced product to ensure: fit for purpose, quality standards, and adherence to defined material and dimensional specifications
• Assist in the vetting of new suppliers including evaluation of quality procedures
• Assist in the supervision and leading of warehouse operations
• Other duties as assigned

• 1 - 3 years’ experience in Quality Management Systems, shipping and receiving
• High school diploma or equivalent required; Associate’s degree in Applied Science, Applied Quality and Standards, Quality Systems Management, Supply Chain Management is strongly preferred
• Working knowledge of warehousing operations, products, shipping, receiving, and handling practices
• Experience with international shipments and document processing
• Familiarity with ISO standards and procedures is a plus
• Competency in Microsoft Outlook, Excel, Word and other warehouse management systems
• Strong attention to detail, ability to remain focused in a busy work environment, and ability to manage multiple tasks simultaneously
• Powered equipment certification and a safe operating record (e.g. pallet jack, reach lift, order picker, skyjack). Training and certification will be provided as appropriate.
• Ability to perform functions with an RF gun
• Ability to establish and maintain effective working relationships with team members from multiple internal departments, challenging and developing others as appropriate in the pursuit of continuous process improvement
• Self-motivated and adaptable person with a strong service orientation and “do what it takes” attitude
• SAP knowledge; troubleshooting i-docs etc.
• Experience or open to training /utilizing warehouse equipment (forklifts, ride-on, etc.)

• Normal warehouse/industrial environment subject to climate and housekeeping variations
• Significant amount of time spent standing, walking, exposed to reduced ambient temperatures Occasional lifting, bending, etc.
• Lifting is generally limited to 25-30 lbs max

• Assist in the supervision and leading of warehouse operations as needed

Powered by JazzHR