Team Leader (Keyholder)
700 ShopIndiana, PA
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Job Description
Position Summary:700 Shop is seeking an experienced, customer-focused Team Leader (Keyholder) to serve as the primary on-site responsible party during times when the owner is not present. This role is well suited for a retail professional who takes ownership of store operations, values consistency and service quality, and ensures the store operates smoothly day to day.This position does not include formal people management responsibilities; however, it is a trusted leadership role. The Team Leader is responsible for opening and closing the store, overseeing daily operations, safeguarding store assets, and maintaining 700 Shop’s standards of professionalism, customer service, and visual presentation. The role requires sound judgment, reliability, and the ability to work independently while representing the business with care and accountability.Evening and weekend availability is required.Key Responsibilities:
- Act as the keyholder and responsible party during assigned shifts
- Open and close the store in accordance with security and operational procedures
- Oversee daily store operations when the owner is not present
- Deliver exceptional customer service and ensure a positive in-store experience
- Support sales activities, including assisting customers with product selection and fittings
- Ensure accuracy and accountability with cash handling and point-of-sale transactions
- Maintain store appearance, merchandising standards, and overall cleanliness
- Address basic operational issues and escalate concerns to the owner as needed
- Ensure company policies, procedures, and brand standards are consistently followed
- Provide guidance and direction to team members during shifts, as appropriate
- Minimum of 2 years of retail experience, preferably in specialty or apparel retail
- Prior experience as a keyholder, lead, or shift supervisor strongly preferred
- Strong customer service and communication skills
- Demonstrated reliability, professionalism, and sound judgment
- Ability to work independently and handle responsibility with minimal supervision
- Comfortable using POS systems and handling cash transactions
- Ability to stand for extended periods and assist with light lifting as required
- Customer-focused mindset
- Strong attention to detail
- Problem-solving and decision-making skills
- Dependability and accountability
- Time management and organization
- Professional communication and demeanor
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FAQs About Team Leader (Keyholder) Jobs at 700 Shop
What is the work location for this position at 700 Shop?
This job at 700 Shop is located in Indiana, PA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at 700 Shop?
Employer has not shared pay details for this role.
What employment applies to this position at 700 Shop?
700 Shop lists this role as a Full-time position.
What experience level is required for this role at 700 Shop?
700 Shop is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at 700 Shop?
You can apply for this role at 700 Shop either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.