Team Leader
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Overview
Job Description
Job Summary The Team Leader is responsible for the planning, direction, monitoring, coordination, control and evaluation of the operations of the respective Home site. The Team Leader assists the Administrator of Bee Hive Homes in the evaluation of operational performance, quality of service, and delivery and competitiveness with other area facilities. This person must be a leader in order to aid in motivating and developing the Team. Essential FunctionsThe Team Leader reports to the Administrator of Bee Hive Homes . and is responsible for carrying out the primary duties as outlined by the Administrator of Bee Hive Homes . These essential functions include, but are not limited to:Demonstrate positive interpersonal relations in dealing with employees, residents, residents' families, visitors, and co-workers in a professional, confidential manner.Initiate and participate in quality assurance and quality improvement activities based on the four components of quality: customer satisfaction, employee satisfaction, process/system refinement, and financial impact.Demonstrate the ability to embrace and project the values of the facility: safety, trust, and respect, teamwork, partnership and service, compassion, integrity, efficiency, and financial responsibility.Provide informative written and oral correspondence to the Administrator of Bee Hive Homes and act in an advisory capacity on facility
Make informative, decisive decisions and inform the staff of all major changes and/or changes to policy.Communicate accurate and pertinent information to facilitate effective and efficient resident care.Assure that standards and objectives for maintenance of a quality facility are met.Apply problem solving and conflict resolution skills where needed.Work to establish a positive group DutiesOn Call ResponsibilitiesThe Team Leader is expected to perform position-related duties that include, but are not limited to:DietaryPrepare nutritious, well-prepared and presented meals on a timely and consistent basis in accordance with written menu, approved recipes, special diet requirements, and number of persons served.Insure food, food preparation, equipment, and storage areas are maintained in accordance with sanitation requirements.Serve food according to dietary guidelines, checking for completeness and accurateness of the food served.Monitor portion control guidelines for individual residents.Maintain sufficient inventory Stock and store food items.Retrieve dishes and utensils following meals and insure all dishes and utensils are washed and properly sanitized.Complete weekly grocery shopping lists.ResidentsAssist residents with activities of daily living (ADLs). ADLs include, but are not limited to, grooming, care and selection of clothing, cleanliness of clothing, shaving, bathing, oral hygiene, shampooing and curling hair, eating and sleeping, planning daily activities and spending quality time with individual residents.Assist residents that may be incontinent of bowel and/or bladder, including making sure residents are clean and dressed in clean clothing.Supervise residents in medication self-administration according to the Medication policy.Assist with maintenance of residents' records, charting medications and documenting residents' activities in the logbook.Write family appointment times on the calendar when families make appointments to visit
Arrange for resident transportation if needed.Insure that residents' needs are met including daily activities.Facilitate staff, resident, and family communication to resolve conflict, create a positive home environment, and to continually promote innovative resident care.Regulatory and LegalAdminister the facility's policies and procedures and recommend changes as necessary.Bring to the attention of Bee Hive Homes Administrators any deficiencies that may arise and correct as necessary.Insure compliance to policies relating to blood-borne pathogens, hazard communication, and infection control.Assist during a state survey or other in-house inspection of records.PersonnelRecruit, select, hire, evaluate, and terminate resident personnel.Train and supervise resident personnel insuring each employee is trained and knowledgeable with respect to blood-borne pathogens, hazard communication, and infection control.Approve and implement protective infection control techniques for personnel with communicable disease, infectious wounds, or other transmittable conditions.Train and supervise resident personnel insuring each employee is trained and knowledgeable with respect to risk management; death, dying and the aging process; fire safety; disaster preparedness; residents' rights; grievance procedures; and medication administration.Schedule staff to insure safety and proper care of residents according to allotted man-hours.Enforce personnel policies and insure consistency in decisions made.Assure that each employee maintains personal cleanliness and hygiene. Serve as the liaison for payroll and benefit questions.Marketing and Public RelationsPromote a positive image to residents and the community.Give tour when administration or owners are unavailable and take down pertinent information so administration can follow up.Facility ManagementMonitor and maintain household supply inventory.ActivitiesCheck the activity calendar and plan activities into the day.Implement activities for the social, emotional, physical and other therapeutic needs of the residents. .Participate in resident care planning by identifying the activity needs of residents in accordance with the medical assessment, working with other professionals as Other Answer the phone and/or questions, writing accurate messages and delivering those messages promptly to the appropriate individual.Develop skills and education through in-services or other continuing education Annual continuing education requirements shall be no less than 12 hours annually. Such continuing education shall exclude CPR and First Aid certification.Develop skills and education through other higher educational and/or continuing education Annual continuing education requirements shall be as determined by State regulations or as required by the Administrator / Owner.Complete full orientation upon hire.Job SpecificationsEssential QualificationsEducation/CertificationHigh school diploma or equivalent.No previous felony conviction or conviction for fraud of the federal government.18 years of age.One year of experience in the elderly care field.Successful completion of Bee Hive Homes training program.Has sufficient physical, emotional, and mental capacity to carry out the requirements of the position as verified by a statement from a licensed physician or nurse practitioner upon assuming responsibilities.Skills/AbilitiesKnowledge of the assisted living care industry.Excellent leadership skills.Decisive, well-informed, decision-maker.Ability to communicate effectively in written and oral form.Capacity to work effectively with different types of people.Ability to work efficiently and complete projects under pressure with time constraints.Ability to calmly handle stressful situations.Demonstrate organizational capabilities.Preferred QualificationsOne year of experience in the Assisted Living Home.Bachelor's degree.Well-rounded with developed outside interests.Position EnvironmentThis position requires the ability to manage a diverse group of individuals. Physical demands include moving furniture, light equipment and supplies, and operating office equipment. Lifting, on a regular basis, up to twenty-five pounds, is required. Occasional lifting and carrying of items up to fifty pounds is also required. Standing, for long periods of time, up to 2-4 hours per day, is required. Requires hearing to normal range and corrected vision. The Team Leader facilitates and participates in meetings on behalf of Bee Hive Homes . The Team Leader position is an exempt position under the FSLA and does require overtime in order to accomplish those duties outlined and to complete projects. Occasional stress related to multiple responsibilities. This is a Monday Through Friday position ; Weekend shift Coverage May be needed.
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