Tech Center Supervisor

Core Responsibilities:Ensuring and monitoring the maintenance of and compliance with all safety-relevant processes in the area of application technology and validationLead both the technical and managerial aspects of the application technology departmentPlan and organize tool sampling and rework activitiesPrepare reports, track KPIs, and monitor performance against goals and discrepanciesCarrying out project management tasks for development projects or customer-specific applicationsDefine and execute trials and field tests for product validation, including material testingEnsuring and monitoring tool validation with process and optimization documentation (FOT/ FAT/ MLCR)Coordinate optimization and validation efforts for injection molds in relation to injection molding machine planningEnsuring and monitoring the timely preparation for shipment of SGF / SGM / peripherals and customer property (supplies)Provide consulting support in application technologyEnsuring the commissioning of molds and complex systems worldwide, including documentation (SAT)Support with complaints processing and service casesLead continuous improvement initiatives for SGF, systems, peripherals, and application technology implementationImplement and enhance validation processes and associated documentationDrive the evolution and alignment of the technical center to meet market demands, including cross-departmental adjustmentsManage and supervise the technical center staffQualifications:5+ years of relevant work experienceProficiency in SAP, Windows, and MS Office (Excel, Word, etc.)Strong technical understanding of plastic injection molding processes and optimization techniquesExcellent verbal and written communication skills for technical discussions and cross-functional collaborationAbility to lead by example and communicate effectively with stakeholders across all levelsProactive attitude toward continuous learning, particularly in injection molding advancementsExcellent problem-solving abilities, especially in diagnosing and resolving molding process issuesStrong customer focus, ensuring solutions meet both internal and external customer needsWillingness to travel for mold commissioning, troubleshooting, and optimization tasksStrong understanding and implementation of 6S methodology for maintaining mold production efficiency and safetyEducation Requirements:Bachelor's degree in Plastics, Mechanical Engineering, or related field