Tech Control Facility (TCF) Operations, Lead
Geospatial And Cloud AnalyticsArlington, Virginia
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Overview
Schedule
Full-time
Career level
Director
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Geospatial and Cloud Analytics (GCA) is seeking a Tech Control Facility (TCF) Operations, Lead to oversee the day-to-day performance, operational readiness, and modernization of TCFs and supporting infrastructure, at a federal client site. The Tech Control Facility (TCF) Operations Lead will ensure the continuous availability of secure communications across all classification levels, provide leadership to Tier II and Tier III technical teams, and ensure strict adherence to DISAC 310-175-9 and all applicable standards. The selected individual will work closely with internal stakeholders and senior Government leadership to manage, maintain, and enhance mission-critical network assets.
Primary Responsibilities:
- Direct and oversee daily operations within the Tech Control Facility (TCF).
- Supervise Tier II Help Desk and Tier III technical support personnel to ensure service level agreement (SLA) compliance.
- Ensure high availability and operational integrity of network components, including switches, encryption devices, circuits, and consoles.
- Manage incident response workflows, technical troubleshooting, and resolution efforts.
- Maintain accurate and current documentation, SOPs, and operational logs.
- Lead activities related to the maintenance and restoration of transmission paths and facilities.
Minimum REQUIRED Qualifications:
- Education: Bachelor’s degree in an IT-related field or a minimum of 5 years of equivalent experience
- Experience: At least 5 years managing and operating cryptographic facilities
- Certifications Must have:
- Registered Communications Distribution Designer (RCDD)
- DoD IAT Level II certification (Ex. CompTIA Security +)
- Clearance: Active Top Secret clearance with SCI eligibility required at start
Required Experience and Skills:
- Proven ability to manage the operational health of Tech Control Facilities.
- Hands-on experience with Tech Control systems, including switches, encryption hardware, consoles, and telecommunications circuits.
- Demonstrated experience supervising personnel in environments of similar size and complexity to those described in this Call Order.
- Strong verbal and written communication skills, with the ability to interface effectively with senior management and government officials.
- In-depth knowledge of Tier II Help Desk operations and compliance with DISAC 310-175-9 standards.
- Ability to lead technical direction, coordination, and resolution efforts necessary to maintain robust and resilient communications infrastructure.
GCA is a Small Disadvantaged Veteran Owned company supporting several government contracts. GCA is pleased to offer a competitive benefits package to all full-time employees. Below is a brief overview of our benefits package.
- Competitive Compensation
- Paid Time off includes 10 federal holidays and 15 additional days.
- Bereavement Leave
- Parental Leave
- PTO Cash out
- Company Paid STD and LTD
- Life and AD&D Insurance
- 70% employer paid Medical, Prescription, Dental, and Vision Coverage
- 401k Savings and company match
- Employee referral program
At GCA, we stand at the forefront of innovation, lighting the way towards a future where technology serves as a beacon of possibility. As a premier provider of Information Technology and Audio-Visual Integration services, our mission is to empower individuals and organizations to navigate the digital landscape with confidence and clarity. We work to provide the latest information technology support services and Audio Visual system solutions to our customers worldwide.
Compensation: $155,000.00 per year
GCA is a minority veteran owned small business providing solutions to customer requirements in every realm of the intelligence and information technology industries to include, imagery/intelligence analysis, related systems engineering and administration, operations and maintenance, networking and VTC services.
GCA is committed to a safer tomorrow. The challenges facing our Nation and the World grow ever more complex and require the highest level of dedication, integrity, and service. These core values are the backbone GCA builds upon to provide our customers with exceptional service within the dynamic intelligence community and ever changing Information Technology sector.
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FAQs About Tech Control Facility (TCF) Operations, Lead Jobs at Geospatial And Cloud Analytics
What is the work location for this position at Geospatial And Cloud Analytics?
This job at Geospatial And Cloud Analytics is located in Arlington, Virginia, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Geospatial And Cloud Analytics?
Employer has not shared pay details for this role.
What employment applies to this position at Geospatial And Cloud Analytics?
Geospatial And Cloud Analytics lists this role as a Full-time position.
What experience level is required for this role at Geospatial And Cloud Analytics?
Geospatial And Cloud Analytics is looking for a candidate with "Director" experience level.
What benefits are offered by Geospatial And Cloud Analytics for this role?
Geospatial And Cloud Analytics offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Holidays, Paid Vacation, Parental and Family Leave, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Geospatial And Cloud Analytics?
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