Tech Field Eng - Perth, WA

What success looks like in this role:

Job Profile Summary:

Installs, repairs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Ensures systems operate as designed and are maintained and/or upgraded per requirements. Works collaboratively with technical colleagues to ensure customers receive timely, effective and seamless service. Schedules services, completes all required administration and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

Key Responsibilities:

• Serves as Field Engineer for specific clients and/or for specific products and applications, including tech kiosks / desks.
• Provides software, hardware and networking support for desktops, laptops, servers, network devices, AV rooms and other networked devices.
• Installs and maintains PCs and associated software, networks, servers, peripherals and other networked devices.
• Supports network products from both operational and maintenance perspectives, including preventative maintenance activities.
• Performs installs, moves, adds and changes as required.
• Tests and certifies PCs, networks, servers and client approved applications.
• Provides follow-up on problems or escalations.
• Maintains a high degree of professionalism in actions, demeaner and dress.
• Meets SLA requirements and ensures client satisfaction in all interactions.

You will be successful in this role if you have:

High School Diploma or GED required

May require technical certification or Associate Degree

Generally, 1-2years' experience in area of responsibility

Must be an Australian Citizen

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com. US job seekers can find more information about Unisys' EEO commitment here.