Tech Product Manager, Retail
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Overview
Schedule
Full-time
Career level
Director
Remote
On-site
Compensation
$110,000-$120,000/year
Benefits
Paid Vacation
Job Description
Born of a simple gesture in 1976, L’Occitane en Provence reveals the living power of flora, where the light of the sun meets the richness of the earth.With advanced expertise, we turn these natural treasures into sensorial, efficient experiences, as sustainable as possible and profoundly inspired by Haute Provencal nature.Our culture is built through everyday moments, how we behave, make decisions and show up for each other.With Trust as our foundation, Curiosity as our compass, Excellence as our standard, we create lasting Impactfor the people around us and our planet.3+ years of experience in digital product management, ideally in mobile platforms or SaaS Strong written and verbal communication with demonstrated ability to translate technical complexity for executive audiences Comfort with ambiguity and bias toward action Experience working with engineering and design in an agile delivery environment Experience managing cross-functional stakeholders beyond engineering and design Familiarity with payment/order experiences, CRM, or retail tech is a strong plus The compensation for this role is $110,000 - $120,000 (based on skills, experience and with differentials applied if outside of NYC). L'Occitane en Provence offers a competitive compensation package and a comprehensive benefits package. L’Occitane en Provence is an equal opportunities employer. One way we act on this is by continuously fostering a more diverse and inclusive workplace and organizational culture. We are committed to building an environment that is free from discrimination and harassment, where everyone feels respected, valued, and able to grow. We seek positive-minded individuals who embody our core behaviors — Trust, Curiosity, Excellence, Impact — and who share our commitment to sustainability.We welcome applications from people of all genders, ages, sexual orientations, ethnicities, background, religions, beliefs, ability statuses, and all other dimensions of diversity. Employment may be subject to verification of references and background check investigation. If you believe your profile is a good match for this position, we invite you to apply even if you don’t fulfil every single listed qualification.
Job Summary
The Retail Tech Product Manager owns the product strategy and roadmap for L’Occitane’s retail technology ecosystem, supporting 170+ stores across North America. This role drives the evolution of proprietary and third-party platforms that power the in-store experience, partnering across business and technology teams to identify opportunities, prioritize investments, and deliver scalable solutions that improve store operations, beauty host productivity, and customer experience.
Job Responsibilities
- Own the product vision, strategy, and roadmap for new features across internal associate tooling, order experiences, messaging, guest identity, and post-purchase journeys.
- Lead end-to-end product delivery from discovery through launch and post-launch iteration.
- Gather qualitative and quantitative insights from store associates and customers to inform product requirements and prioritization.
- Partner with product designers, data, and retail stakeholders to identify and size new opportunities.
- Collaborate with engineering to scope solutions that balance customer value, business impact, and delivery effort.
- Drive scope alignment workshops to clarify ownership, dependencies, and priorities across cross-functional teams.
- Define and track success metrics (OKRs, KPIs) for your functional domain
- Lead change management activities to support feature rollouts impacting store associates and internal stakeholders.
- Influence senior leadership and retail stakeholders through clear written and verbal communication, including executive-level presentations and product strategy narratives.
Experience
Bachelor's degree (BA/BS) requiredAll Applicants:
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FAQs About Tech Product Manager, Retail Jobs at L'Occitane En Provence
What is the work location for this position at L'Occitane En Provence?
This job at L'Occitane En Provence is located in New York, NY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at L'Occitane En Provence?
Candidates can expect a pay range of $110,000 and $120,000 per year.
What employment applies to this position at L'Occitane En Provence?
L'Occitane En Provence lists this role as a Full-time position.
What experience level is required for this role at L'Occitane En Provence?
L'Occitane En Provence is looking for a candidate with "Director" experience level.
What benefits are offered by L'Occitane En Provence for this role?
L'Occitane En Provence offers Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at L'Occitane En Provence?
You can apply for this role at L'Occitane En Provence either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.