Technical Business Analyst (Web Portal & Data Platform)
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Job Description
Business Analyst (Web Portal & Data Platform)
Overview
We are seeking a detail-oriented and collaborative Business Analyst to support the delivery of a web portal and data platform initiative. This project focuses on building a compelling public-facing data experience alongside secure internal administrative tools.
In this role, you will work closely with client stakeholders and cross-functional delivery teams to gather, document, and manage business and functional requirements throughout the project lifecycle. You will play a central role in aligning business needs with technical execution through clear documentation, structured analysis, and ongoing collaboration.
Required Qualifications
- Proven experience leading requirements elicitation and stakeholder workshops for web or software projects
- Strong ability to translate business needs into functional requirements, user stories, and acceptance criteria
- Experience creating and maintaining requirements traceability, process flows, use cases, and functional documentation
- Experience working within Agile delivery environments and collaborating across cross-functional teams
- Excellent communication and facilitation skills with both business and technical stakeholders
- Strong analytical skills with the ability to identify gaps, ambiguities, and risks in requirements
- Experience supporting UAT, stakeholder reviews, and functional validation
Preferred Qualifications
- Experience working on data platforms, analytics, or public-facing data portals
- Familiarity with data modeling concepts, reporting tools, or dashboards
- Experience with tools such as Jira, Confluence, Azure DevOps, or similar
- Understanding of API integrations and system interoperability
Key Responsibilities
Requirements Elicitation & Functional Analysis
- Lead requirements gathering sessions, stakeholder interviews, and discovery workshops
- Translate business needs into clear functional specifications, user stories, and acceptance criteria
- Define and document business rules, workflows, data definitions, and user expectations
- Identify gaps, ambiguities, dependencies, and risks within requirements
Documentation & Traceability
- Maintain a comprehensive requirements traceability matrix across project phases
- Develop and manage process flow diagrams, use cases, functional documentation, and workflow definitions
- Document indicator hierarchies, measure definitions, topic selections, filtering logic, administrative configurations, and integration requirements
- Ensure all requirements remain organized, current, and aligned throughout the project lifecycle
Delivery Support & Cross-Functional Collaboration
- Collaborate with project managers, architects, developers, QA, data teams, and DevOps
- Support Agile ceremonies, including sprint planning and backlog refinement
- Clarify requirements during development and testing phases
- Validate that delivered features meet business expectations and functional requirements
UAT & Stakeholder Review Support
- Facilitate User Acceptance Testing (UAT) sessions and stakeholder reviews
- Manage feedback cycles, questions, and issue tracking during acceptance phases
- Document change requests and support impact analysis on scope and timelines
- Assist in preparing deliverables for milestone acceptance
What Makes HTC A Great Place To Build Your Future
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
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Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
