Technical Communications Specialist II

Job title: Technical Communications Specialist II Location: Rochester, NY Duration: 12+ months Contract on W2 with possible extension Job Description: The Position

• Produces technical publications and communications to support the safe and effective use and servicing of company Products.
• Projects may include technical manuals, online content, product labeling and instructions for use, communications and presentations delivered in various formats.
• Gathers and organizes technical information from various sources.
• Develops, writes, edits, manages review/approval, and proofreads complex materials for internal and external customers.
• Reviews and analyzes publication/labeling effectiveness and efficiency including verification/validation.
• Follows established change control procedures.
• Ensures publications adhere to established standards of style and format and meet regulatory requirements.
• Reviews published materials and recommended revisions or changes in scope, format, and content.
• Adheres to project timelines and communicates/escalates potential impacts to project schedules.
• Investigates and resolves or escalates customer complaints and concerns and responds to non-standard inquiries.
• Participates in special projects as assigned.
• Perform other work-related duties as assigned.

Required Skills: "A minimum of an associate's degree in Technical Writing, Communications, Medical Technology, Biology or Engineering with technical writing experience or equivalent is required. "A minimum of 3 years of relevant work experience is required. "The individuals must be able to represent the Technical Publications group on cross-functional teams and be comfortable interacting with Engineering, Research & Development, Regulatory, Quality, Customer Support, IT professionals and upper levels of management. "Must be proven team player, self-motivated, able to prioritize workload with minimal supervision, manage multiple projects simultaneously and work under tight deadlines. "Excellent written and verbal communications skills and strong computer skills are required. " Experience in HTML, XML, DITA, FrameMaker, Microsoft Office and the creation of online documentation using topic-based authoring. Preferred Skills: "A bachelor's degree is preferred. "Experience working in a regulated environment "Experience with content management systems, CSS and system design "Knowledge of animation tools and Java scripting "Experience working with translated publications "Knowledge of QuidelOrtho products will be a significant advantage "Experience in website design/authoring tools Compensation: The hourly rate for this position is between $30.90- $34.00 per hour. Factors that may affect starting pay within this range may include [geography/market, skills, education, experience, and other qualifications of the successful candidate]. Benefits: Sunrise offers ACA-compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations. Contact: Sharath Babu: sharath.b@sunrisesys.com | (732) 395-4575 | URL: www.sunrisesys.com