Technical Consultant

Devo, the cloud-native logging and security analytics company, empowers security and operations teams to maximize the value of all their data. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multi-tenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud. We're rebuilding our Professional Services team after a strategic restructuring. You'll inherit enterprise accounts on day one - think Fortune 500 banks, telecom giants, and security-conscious enterprises running Devo at scale.

Headquartered in Boston, Mass., Devo is backed by Insight Partners, Georgian, and Bessemer Venture Partners. Learn more at www.devo.com.

JOB SUMMARY

You'll report to the VP of Product & Engineering. You'll work with Account Managers, Solution Architects, and Engineering teams across multiple time zones. Some weeks are customer firefights. Some weeks are strategic planning. It's never boring.

We're not looking for order-takers. We need people who see what needs to happen and make it happen. People who can tell a CISO why their security strategy is broken and then show them how to fix it. People who get energized by complexity.

If you want to own outcomes for customers who rely on you and work with a team that holds high standards, let's talk.

RESPONSIBILITIES

• Develops and delivers detailed technology solutions, based on Devo's platform, through consulting project activities.

• Support system architecture definition, hardware/software specification and/or design, implementation, testing, client training, problem identification, and solution deployment.

• Develops parsers, dashboards, alerts and other content in the Devo platform based upon customer requirements.

• Operates as part of a project team consisting of other PS engineers and technical program managers to achieve and exceed customer goals and expectations.

• May participate in sales and proposal presentations in addition to completing ongoing team account activities.

• Identifies additional product/services opportunities in customer organization.

• Responsible for translating the client's business requirements into specific systems, applications or process designs for very large complex technology solutions and integrating architecture.

• Acts as an advocate for the customer in internal meetings.

Must be able to operate at the customer's offices as needed.

The job may require travel.

REQUIREMENTS

• BS/BA degree in a technical field, or equivalent experience.

• 3+ years' experience in a technical services implementation and/or software engineering role.

• Experience developing scripts with python is required.

• Experience with AWS (S3, lambda, CloudTrails, etc) is highly desired.

• Must have experience writing queries and working with big data.

• Must have experience in working with customers/clients to install and configure technology products is required.

• Experience with cyber security or enterprise log management products is preferred.

• Extensive experience with Linux and Windows operating systems.

• Demonstrated ability to organize, prioritize, and multi-task in a fast paced, changing environment to meet deadlines.

• Demonstrates proficient and effective presentation skills.

• Effective written and verbal communication and interpersonal skills.

• Experience with configuring/installing products like Splunk, Elastic, Arcsight, Qradar and similar products is highly desirable.

• Experience with Javascript, Perl, TCL and or any other similar technologies is preferred.

• Experience with data visualization tools such as Power BI or tableau is preferred

• Preferably have worked for a SIEM vendor

• Preferably have deployed a SIEM

• Preferably have worked in a SOC and/or delivered consulting in this area.

COMPETENCIES

• Action Oriented

• Plans & Aligns

• Manages complexity

• Collaborates

• Communicates Effectively

• Customer Focus

• Resourcefulness

• Drives Results

• Tech Savvy

• Interpersonal Savvy

BACKGROUND EXPERIENCE

• Regular Expressions

• Data Parsing

• Python

• CLI, APIs and UI.

• Big Data Query Languages (SPL, SQL, Linq, etc)

• Syslog

• Git / Jira / Confluence

• Linux/Windows Operating Systems

• Data visualization toolsCyber Security experience is preferred