Technical Consultant - System Engineering focus

EsriRedlands, California

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Benefits

Career Development

Job Description

Overview

Join Esri’s Professional Services team as a Technical Consultant focused on system engineering for ArcGIS Enterprise. In this role, you will work directly with customers to design, deploy, migrate, and support enterprise‑scale GIS systems, with an emphasis on advanced deployment strategies such as high availability, disaster recovery, and Kubernetes‑based architectures.

Working alongside a team specializing in ArcGIS Enterprise, you will help customers navigate complex enterprise IT environments by applying proven system engineering practices across Windows, Linux, cloud, and containerized deployments. The work spans performance analysis, troubleshooting, and architecture evolution, supporting customers as their systems grow in scale, complexity, and criticality.

This position is ideal for someone with experience administering ArcGIS Enterprise who is motivated to deepen their expertise across multiple deployment patterns and enterprise technologies. You’ll engage with areas such as cloud infrastructure, data storage, authentication, and information security while contributing to challenging, innovative work at the intersection of ArcGIS Enterprise and enterprise IT systems.

Esri’s ArcGIS platform provides powerful tools for mapping and spatial analysis, enabling organizations to better understand where things happen and how data, systems, and decisions are connected. Esri’s Professional Services Division plays a critical role in advancing the ArcGIS enterprise mapping and analytics platform by helping users succeed, expanding the influence of GIS, and continuously improving our technology.

Responsibilities

Participate in advanced Professional Services engagement types, including:
- Enterprise migrations and architecture modernization efforts
- System challenge resolution and advanced troubleshooting
- System Recovery Confidence Exercises and disaster recovery protection
- System proofs of concept for advanced ArcGIS Enterprise deployments
- Advanced ArcGIS Enterprise and database upgrades and deployments
- Windows, Linux, and Kubernetes‑based deployments
Apply working knowledge of technologies that complement ArcGIS Enterprise, including relational databases (RDBMS), NoSQL stores, object storage systems, SAN, NAS, and related enterprise data tier components.
Apply understanding of server‑side servicing stack models, enterprise authentication methods (native credentials, domain‑based authentication, SAML/OIDC, and related protocols), and foundational networking concepts such as TCP/IP, DNS, routing, and TLS.
Lead customers and colleagues using well‑defined, repeatable system engineering methods that create shared understanding and successful outcomes at the intersection of ArcGIS Enterprise and enterprise IT systems.
Collaborate closely with Professional Services staff to resolve complex technical challenges and support the technical growth and skill development of less‑experienced colleagues.

Requirements

5+ years of professional experience implementing and supporting enterprise GIS systems
Experience administering ArcGIS Enterprise
Familiarity with troubleshooting technical issues in server‑based systems
Demonstrated ability to consistently apply a systematic, best‑practice‑driven approach to system engineering
Ability to clearly communicate technical concepts to customers, executives, and technical and non‑technical audiences
Ability to travel up to 25%
Bachelor’s degree in Computer Science, Mathematics, Geographic Information Systems (GIS), or a related STEM field

Recommended Qualifications

Knowledge of or interest in additional ArcGIS technologies
Practical experience with one or more major cloud providers
Experience with scripting and/or programming languages such as shell scripting, Python, PowerShell, or similar
System administration experience with Windows, Linux, and/or Kubernetes platforms
Knowledge of or interest in networking concepts including HTTP, TCP, TLS, DNS, firewalls, and proxy technologies

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FAQs About Technical Consultant - System Engineering focus Jobs at Esri

What is the work location for this position at Esri?

This job at Esri is located in Redlands, California, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Esri?

Employer has not shared pay details for this role.

What employment applies to this position at Esri?

Esri lists this role as a Full-time position.

What experience level is required for this role at Esri?

Esri is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Esri for this role?

Esri offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Esri?

You can apply for this role at Esri either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.